Entry Level Customer Service Assistant

1 week ago


Atlanta, Georgia, United States Style Netbox Full time
Job DescriptionJob Description

Join Our Team: Entry Level Customer Service Assistant

Are you passionate about providing exceptional customer service and eager to kickstart your career in a creative environment? Look no further Style Netbox is seeking a dedicated individual to join us as an Entry Level Customer Service Assistant.

About the Role: As an Entry Level Customer Service Assistant at Style Netbox, you'll be an integral part of our customer service team, providing support to our clients and ensuring their experience with us is nothing short of extraordinary. This position is perfect for someone who is enthusiastic, detail-oriented, and committed to delivering top-notch service.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat in a professional and courteous manner.
  • Assist customers with product or service-related questions, troubleshoot issues, and provide appropriate solutions.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with other departments to address customer concerns and escalate complex issues as needed.
  • Provide feedback to management on customer trends, concerns, and suggestions for improvement.

Qualifications:

  • High school diploma or equivalent; bachelor's degree in Marketing, Communications, or related field preferred.
  • Strong understanding of customer service principles and practices.
  • Excellent communication skills, both verbal and written.
  • Detail-oriented with the ability to multitask and prioritize tasks effectively.
  • Proficiency in Microsoft Office and basic computer skills.

Benefits:

  • Competitive hourly wage: $21 - $29 per hour.
  • Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
  • Opportunity to work with a dynamic and creative team in a collaborative environment.
  • Potential for career growth and advancement within the company.
  • Access to training and development resources to enhance your skills.

If you're ready to embark on a rewarding career in customer service and make a difference in the lives of our clients, apply now to join Style Netbox as an Entry Level Customer Service Assistant Let's redefine brands together. Apply today

Location: Atlanta, GA



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