Executive Director

1 week ago

Darien, Georgia, United States Maplewood at Darien LLC Full time

Job Title:
Executive Director

Location:
Darien, CT

Employment Type:
Full Time

Department:
Administration

About Us:


Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr.

Known nationally for innovation in the senior living space, Maplewood is a growing company dedicated to excellence in care, offering personalized and thoughtful services in independent living, assisted living and memory care.


Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents.

We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day.

If you are a passionate about driving growth and innovation in senior living, Maplewood offers the opportunity to be part of a forward-thinking organization that values your expertise.

Join us and help shape the future of senior living

Overview:

The Executive Director is responsible for the day-to-day operations of the community including the planning, development, implementation, evaluation and improvement of program services; management of staff and the delivery of high quality service to the residents and their families.

The Executive Director maintains ongoing compliance with appropriate local, state, federal, regulatory, and/or accrediting body standards.

Key Responsibilities:

Management/Financial

  • Supervises Department Heads in all community departments in the assigned communities
  • Maintains ongoing compliance with appropriate local, state, federal, regulatory, and/or accrediting body standards. Ensures that the community is prepared for inspection by regulatory agencies through regular auditing and updating of community policies and procedures, medical records documentation, environmental standards, etc.
  • Maintains monthly financial reports and provides explanation for variances
  • Oversees departmental budgets and provides guidance to department heads on how to meet budgetary guidelines
  • Ensures account receivables are collected on a timely basis
  • Optimizes all opportunities to generate revenue, and ancillary revenue
  • Maintain and increase occupancy in accordance with budget.
  • Actively promotes staff participation and involvement in the daytoday operation and decision making. Promotes team building through participation and/or leadership at regular staff meetings. Provides ongoing support, direction, supervision and feedback regarding job performance of all staff
  • Communicates with associates to ensure they are fully informed regarding any questions that might be asked by residents, families and prospective residents and families
Resident Care

  • Assures high quality services needed and desired by residents
  • Ensures resident's rights are protected
  • Ensures staff, residents and families are educated about resident rights
  • Works with Sales and Resident Services Departments in coordination of movein process to ensure leases and resident service plans are coordinated and properly carried out
  • Responds to family, resident and associate requests in a timely manner
  • Acts as liaison between management, residents and families
  • Gather competitive market analysis data and maintains a detailed competitor comparative analysis (including rates, apartment sizes, services, and amenities)
  • Ensure use of YARDI within community is timely and accurate
  • Ensures that the building shows a positive first impression
  • Works with all Directors to resolve any community presentation issues
  • Maintains or grows occupancy to maximum levels
  • Meets monthly budget targets, with any variances to be discussed with the Vice President of Operations
  • Works collaboratively with department heads to emphasize the team's role in sales and participation in the community Marketing Action Plan and Sales Action Plan
Sales & Marketing

  • Represents Maplewood Senior Living and it's communities in public settings
  • Works within local community promoting Maplewood Community
  • Ability to generate leads and close sales

Education/Experience/Licensure/Certification:

  • Bachelor's degree or equivalent in experience in human services management, housing management, or nursing home management
  • Excellent customer service and public relations skills
  • Experience working with seniors
  • Experience in successfully operating and maintaining a customer focused environment in an Senior Living facility preferred
  • Proven record of identifying and developing professional referral sources

Why You'll Love Working With Us:

  • Innovative Culture: We are a group of smart, forward-thinking and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs and continuous innovation.
  • HEART: We recognize Humor, Empathy, Autonomy, Respect and Trust as core values that guide our work.

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