Senior Program Manager
2 weeks ago
Ref #:
Travel Amount Required:
Up to 25%
Job Type:
Regular-Full Time
Location:
Weston - Florida - United States
Company Overview
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers.
We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home.
Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs.
Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests.
What are you waiting for? Learn more at #WeAreUKGDescription & Qualifications
Description
About the Team:
The Value Stream Acceleration Services team, part of the Engineering, Product, Innovation and Cloud (EPIC) organization, is responsible for serving a portfolio of value streams that feed into an enterprise SaaS product, with the goal of accelerating the delivery of value to customers.
The team is composed of highly skilled practitioners who have expertise in their respective areas and work collaboratively to ensure that value streams are delivering maximum value.
The team is committed to driving innovation, continuous improvement, and customer satisfaction, and is focused on accelerating better outcomes for our people and our customers.
We are seeking a highly motivated Sr. Technical Program Manager to join our team.In this role, you will play a pivotal part in orchestrating and delivering complex programs that drive strategic outcomes for the organization.
Leveraging your exceptional communication skills, technical expertise, and servant leadership abilities, you will lead cross-functional teams in executing large-scale projects, including timely product releases while ensuring alignment with business objectives and priorities.
About the Role:
- Lead and inspire cross-functional teams through excellent communication and negotiation skills, effectively collaborating with executives and stakeholders to drive consensus and alignment on objectives, scope, and deliverables, consistently advocating for the best interests of the organization while maintaining positive relationships
- Drive program management excellence by leading the planning, execution, and delivery of complex programs by managing cross-functional teams, ensuring adherence to timelines, budgets, and quality standards, while ensuring programs are aligned with business objectives
- Demonstrate strong leadership skills, promoting a culture of collaboration, accountability, and continuous improvement, and championing best practices in program management and execution
- Exhibit exceptional organizational skills by effectively balancing multiple priorities and dependencies and managing risks and mitigating issues
- Work with teams to ensure resource allocation across programs to enable the efficient and effective use of resources while delivering maximum value to the organization
- Demonstrate strong problem-solving skills by identifying and resolving critical issues, leveraging your influencing skills along with professional and technical expertise to implement innovative solutions
- Contribute to process optimization, leading retrospectives and ensuring implementation of identified actions while incorporating standard best practices
- Leverage data and metrics to influence data-driven decisions to improve operational effectiveness, while ensuring data integrity
About You:
Basic Qualifications
- 5+ years experience as a Technical Program Manager or similar role, with a track record of successfully delivering complex software projects in a SaaS-based environment
- Strong understanding of Agile practices, including SAFe, Scrum, LPM, and DevOps
- Strong analytical and problem-solving skills, with the ability to understand complex technical issues and translate them into actionable plans.
- Able to perform in a hybrid-office role, requiring three or more days per week in the office
Preferred Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field
- Experience with UKG Product Suites, Tax Services, Service Products or core Payment Solutions services
- Ability to leverage a customer-centric lens to represent the customer's needs and preferences, where applicable
- Out-of-the-box thinker and results-driven problem solver, who is excited to dive into tough problems, and committed to delivering clear business outcomes
- Having a continuous learning approach, including the ability to ask relevant questions to understand requirements and context, as well as ability to receive and incorporate feedback
- Experience with Aha, JIRA, Confluence, PowerBI
- Preferred certifications include: PMP, PgMP, PMI-ACP, CSM, LPM
- Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.
- Organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Enthusiastic about learning and willing to take on new challenges in a fast-paced, dynamic environment.
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.
All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
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