Current jobs related to Customer Service Rep 1, Mobile Billing - Portland, Maine - Spectrum


  • Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAre you a motivated and customer-focused individual looking to launch your career in sales and customer service? Do you have a passion for technology and a desire to help others? If so, we invite you to explore the exciting opportunities available at GP Mobile, a leading T-Mobile authorized retailer.Job SummaryWe are...


  • Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAre you a motivated and customer-focused individual looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer experiences and staying up-to-date with the latest wireless technology?Job SummaryWe are seeking a highly skilled and enthusiastic Retail Sales...


  • Portland, Maine, United States Charter Communications Full time

    Overview:Join our team as a full-time Mobile Customer Support Specialist, where you will engage in entry-level to mid-level roles focused on assisting customers with mobile technology and service inquiries, including billing, account management, and technical repairs.Key Responsibilities:As a Mobile Customer Support Specialist, you will be a tech-savvy...


  • Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAt GP Mobile, we're on a mission to revolutionize the wireless industry and provide our customers with an unparalleled experience. As a Retail Sales Associate, you'll play a crucial role in bringing our brand to life and helping customers achieve their goals.Key Responsibilities:Build strong relationships with customers...


  • Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAt GP Mobile, we're on a mission to revolutionize the wireless industry and provide our customers with an unparalleled experience. As a Retail Sales Representative, you'll play a crucial role in bringing our brand to life and helping customers achieve their goals.Key Responsibilities:Build strong relationships with...


  • South Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAt GP Mobile, we're on a mission to revolutionize the wireless industry by providing exceptional customer experiences. As a T-Mobile Sales Associate, you'll play a vital role in helping us achieve this goal.Key Responsibilities:Build strong relationships with customers to understand their needs and preferencesProvide...


  • South Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAre you a motivated and customer-focused individual looking to launch your career in sales and customer service? Do you have a passion for technology and a desire to help others? If so, we invite you to explore the exciting opportunities available at GP Mobile, a leading T-Mobile authorized retailer.Key...


  • South Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential as a Retail Sales RepresentativeAt GP Mobile, we're on a mission to revolutionize the wireless industry, and we're looking for talented individuals to join our team as Retail Sales Representatives. As a key member of our Retail Team of Experts, you'll play a vital role in bringing the T-Mobile brand to life and delivering an exceptional...


  • Portland, Maine, United States Enterprise Mobility Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Seasonal Customer Service Representative to join our team at Enterprise Mobility Inc. in Portland, ME.Key ResponsibilitiesProvide exceptional customer service by greeting customers in a professional and friendly manner.Offer additional customer assistance by providing directions, maps, local...


  • Portland, Maine, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...


  • Portland, Maine, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...


  • Portland, Maine, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our billing team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide timely and...


  • Portland, Maine, United States Spectrum Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our billing team at Spectrum. As a key member of our team, you will be responsible for providing exceptional customer service, resolving billing inquiries, and building strong relationships with our customers.Key ResponsibilitiesProvide timely and...


  • Portland, Maine, United States Ensign-Bickford Industries Full time

    Job Summary:This position is responsible for interacting with customers to secure information necessary to process orders and respond to inquiries, concerns, and requests about products and services. The ideal candidate will have a positive work ethic, strong communication skills, and the ability to work effectively in a team environment.Key...


  • Portland, Maine, United States GP Mobile Full time

    Unlock Your Potential with GP MobileAt GP Mobile, we're on a mission to revolutionize the wireless industry and provide our customers with an unparalleled experience. As a Retail Sales Representative, you'll play a critical role in bringing our brand to life and helping customers achieve their full potential.Key Responsibilities:Build strong relationships...


  • Portland, Maine, United States EnviroLogix Full time

    Job Summary:This position plays a critical role in interacting with EnviroLogix customers to secure information necessary to process orders and respond to inquiries, concerns, and requests about products and services.Key Responsibilities:Operate with a continuous improvement mindset, seeking opportunities to enhance the overall customer experience with both...


  • Portland, Maine, United States Shaw's Full time

    Customer Service Representative at Shaw'sAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Operate electronic scanning cash registers to accurately total customers' final billsReceive payment for customer purchases and...


  • Portland, Maine, United States Enterprise Mobility Inc Full time

    {"h1": "Customer Service Representative", "p": "At Enterprise Mobility Inc, we are seeking a skilled Customer Service Representative to join our team at the Portland Jetport. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience from start to...


  • Portland, Maine, United States Shaw's Full time

    Shaw's **Job Summary** As a Customer Service Representative at Shaw's, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. **Key Responsibilities:** * Operate electronic scanning cash register to accurately total customers' final bills * Receive payment for customer...


  • Portland, Maine, United States Health Care Service Corporation Full time

    Job SummaryAs a Customer Advocate II at Health Care Service Corporation, you will play a vital role in providing exceptional customer service to our clients. This position involves working on the phone, responding to inquiries, and conducting research to resolve customer issues in a prompt, accurate, and objective manner.Key ResponsibilitiesRespond to...

Customer Service Rep 1, Mobile Billing

3 months ago


Portland, Maine, United States Spectrum Full time
At a Glance


Full-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts.


Profile:
A tech-savvy problem solver who can multitask to repair a variety of services and equipment.

Mobile Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.


Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.

Who are you?

No matter your background, our training program can put you ahead of the curve on all the latest technology. We'll help you develop the skills to be comfortable and adaptable troubleshooting all kinds of technical mobile issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied.

Your attention to detail is essential; you'll keep a record of actions taken and create documents that ensure your customers' service histories are available for future Representatives.

If you're ready to grow your skills, this is a role with a lot of potential.

What is the Mobile Customer Service Representative role?

It's about building relationships and turning the knowledge you gain in training into customer service wins.

Mobile Representatives make a real difference to their customers and the company, providing over-the-phone support on a wide range of mobile products and services, including accounts and billing, diagnostics, enhancements and repairs.

You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together.

If an issue calls for extra attention, bring in additional internal support to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.

It's all about learning and growing.

This may be new for you, but the journey is all mapped out.

There's a lot to learn, and our thorough, fully paid training can make you an authority on Spectrum's Mobile products and services in about a month.

After that, you'll be ready to troubleshoot customer-facing systems like a pro.

The industry moves quickly; to stay on top of it, we provide training updates to keep you up-to-date on our newest products, services, and upgrades so you'll be ready for any question that comes your way.

One-on-one time with department leaders and additional support give you everything you need to create a streamlined process for your customers and yourself.

With a deliberate path to success.

We believe the best people to lead are those who have been down the same road before.

Most of our supervisors started as Representatives themselves, so they know exactly what kind of support will help you grow into a successful employee.

With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Make your first move toward a long and rewarding career with Spectrum.

The benefits are clear.


In addition to the core benefits — industry-leading retirement savings and 401(k) plans, comprehensive health care insurance options, dental and vision plans, flexible spending, family leave, and paid training and time off — we offer free Spectrum products and services where available, education assistance tuition reimbursement, employee discounts, and a selection of other programs to support team members and their families.

What's required to get started?The minimum qualifications for the Mobile Billing Customer Service Representative are:

Ability to read, write, speak and understand English.

High School Diploma or GED

Preferred qualifications

6 months or more of customer service experience

6 months or more of working with multiple software applications.

6 months or more of high-volume phone experience in a customer service/call center job preferred.

6 months or more of experience working in cable operations, mobile, or telecommunications call center.

Are you ready to join our team?


Now that you know a little more about us, why not apply now? Heads up There is a brief assessment in the application.

We recommend taking the assessment in a distraction-free environment.

Here, employees don't just have jobs, they build careers.

That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

When you join us, you're joining a strong community of more than

COP
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensivepay and benefits ) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

Watch this video to learn more. )


Who You Are Matters HereWe're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

EOE, including disability/vets.
Learn about our inclusive culture. )