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Enablement Partner

2 months ago

Washington, United States Palantir Technologies Full time
A World-Changing Company

Palantir builds the world's leading software for data-driven decisions and operations.

By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role


As a USG Enablement Partner you'll work as part of our deployment teams, closely collaborating with Product Engineers and Deployment Strategists in the field to expand the use of Palantir and serve as a trusted partner to customers on the ground.

If you are passionate about supercharging customer growth and mission impact through partnership with Palantir users, we want to meet you.

Enablement Partners are strategic and empathetic communicators who are able to manage client accounts and relationships.

Our strengths include the ability to identify gaps in the product and internal operations, build effective and scalable solutions to address these gaps, and execute across a variety of responsibilities.

We strive to create paths forward for our clients to ensure they're supported in their use of innovative technology to solve USG's most difficult and important problems.

Core Responsibilities
Own client relationships and be the end-to-end operational interface between these clients and Palantir
Drive use of the Palantir platform through on-the-ground engagement directly with users
Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure they're meeting our clients' needs
Lead client training sessions in order to amplify enablement across user groups
What We Value
Prior experience in high growth operations, account management, and/or project management
An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams
Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders
Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation
Ability to navigate sensitive situations with empathy and professionalism
Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus
What We Require
Active US Security Clearance (TS/SCI)

Travel Expectation:
minimum 75% time on customer sites (customer onsite locations vary)
Life at Palantir


We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders.

Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir.

Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community.

Learn more at

Life at Palantir

and note that our offerings may vary by region.


In keeping consistent with Palantir's values and culture, we believe employees are "better together" and in-person work affords the opportunity for more creative outcomes.

Therefore, we encourage employees to work from our offices to foster connectivity and innovation.

Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity.

Based on business need, there are a few roles that allow for "Remote" work on an exceptional basis.

If you are applying for one of these roles, you must work from the state in which you are employed.

If the posting is specified as Onsite, you are required to work from an office.


Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world's hardest problems.

Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor's

EEO poster ,

EEO poster supplement

and

Pay Transparency Notice

for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please

reach out

and let us know how we can help.
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