Assistant Manager
1 week ago
Full Time
Rack Room Shoes
Job Description Summary
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures.
Duties and Responsibility
- Primary responsibility is the safety and welfare of employees and customers.
- Create, establish and maintain an excellent customer shopping experience.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
- All POS terminal transactions in accordance with policy and procedure
Loyalty
Open/Closing procedures
- Inventory Control responsibilities to include adherence to all policies and procedures in regards to: Shipping and Receiving
Singles
Damaged Merchandise
Conducting a Physical Inventory
- Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards: Merchandise Placement
Promotional event directions, materials and signage
- Payroll Control responsibilities to include adherence to all policies and procedures in regards to: Scheduling
Time and Attendance
- Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to: Utilization of all available training tools
- Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
- Work towards a complete understanding of managing all day to day operations.
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 042
Rack Room Shoes 042
Pay Range:
The Streets At Southpoint
6910 Fayetteville Rd Ste 199
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice.
Durham, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
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