Leasing Assistant

1 week ago


Durham, North Carolina, United States GMH Communities Full time
GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant's primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.

Responsibilities:
  • Maintain positive resident relations through outstanding service
  • Participate in the daily operations of the property
  • Process leases and accompanying paperwork
  • Displaying high levels of service through email responses, social media outreach and phone communications
  • Assist with leasing events and activities
  • Participate in resident retention events and activities
  • Actively participate in the GMHgo initiative
  • Participate in after-hours on-call rotation
  • Thorough knowledge of office applications and company policies
Characteristics and Qualifications:
  • Customer service experience
  • Outgoing, kind and generous personality, & an enthusiasm for service
  • Active knowledge of online Social Media and social presence avenues
  • Strong organizational and administrative abilities as well as, excellent communication and people skills
  • A passion to serve residents, parents, vendors, and colleagues
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GMH Communities is an Equal Opportunity Employer

Minorities, Females, Veterans, individuals with disabilities and all members of the LGBTQ community are encouraged to apply

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