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Technology / Facility Coordinator at CUNY on the Concourse
4 months ago
Job Title: Full-Time Technology/Facility Coordinator at School of Continuing and Professional Studies (SCPS) at Lehman College
Company: CUNY on the Concourse (COTC)
General Description:
The School of Continuing and Professional Studies (SCPS) at Lehman College is looking for a full-time coordinator to support the CUNY on the Concourse (COTC) facility during evenings and weekends. CUNY on the Concourse is a 26,000 sq foot facility housing computer labs, high-flex classrooms, healthcare labs, a testing center, and a small business incubator. This role involves maintaining classroom technology and providing customer service to teachers, clients, and guests using the facility. The Technology/Facility Coordinator will report to the CUNY on the Concourse Director and collaborate closely with the COTC Facility Manager.
Other Duties:
Technology Coordination:
- Provide technical support to staff, faculty, and students for hardware, software, and network issues.
- Assist in IT infrastructure maintenance and monitoring.
- Ensure IT system security and functionality with regular updates and backups.
- Manage user accounts and access permissions and collaborate on technology upgrades.
- Maintain accurate documentation of IT assets and support requests.
Facility Coordination:
- Coordinate facility usage ensuring equipment, materials, and layout requirements are met for classes, meetings, and events.
- Secure technology and space post-usage, update inventory and alert management of facility concerns.
- Provide support during testing sessions and maintain a welcoming environment in common areas.
- Offer administrative support to school leaders and staff.
Qualifications:
- Bachelor's degree in Information Technology or related field.
- Strong knowledge of IT systems, networks, and troubleshooting.
- Proficiency with various operating systems and software applications.
- Experience in facility coordination, office administration, or similar roles.
- Excellent organizational, communication, and multitasking skills.
- Ability to work independently and collaboratively.
Preferred Qualifications:
- Technology Certifications like CompTIA A+ or Network+.
- Experience in an educational setting.
- Familiarity with CUNY systems.
Work Schedule:
- Monday to Thursday from 12 PM to 9:30 PM and Saturdays from 9 AM to 3 PM.
