Call Center Specialist

1 week ago

Columbia, South Carolina, United States Terminix Service, Inc. Full time
Job DescriptionJob Description

Terminix Service, Inc. in Columbia, SC is looking to hire multiple full-time Call Center Specialist. All work is performed in person at our office in Columbia, SC.

Are you a customer service professional with some call center experience who is looking for better hours and pay? Are you interesting in starting a career with a stable, respected, and growing company? If so, then please read on

This position has the potential for advancement - new department at corporate office, Roll Overflow Call (ROC) Center is continuing to grow and is anticipating a need for Call Center Supervisor in the near future.

This full-time call center specialist position minimum pay starts at $19.00 dependent upon experience, plus commissions on sales.

  1. We also offer a generous and comprehensive health insurance package includes medical, dental & vision insurance, a flexible spending account, life insurance, paid holidays, paid vacation days, a 401k plan with a match after 6 months, a profit-sharing plan, and more perks.
  2. We offer paid training from DAY ONE with New Hire Orientation at our HOME / CORPORATE office - hands on training with hotel with meals provided. NO OUT OF POCKETS COSTS for you.
  3. State of the art training program, with online training at your fingertips for you to take advantage of at your convenience (TERMINIX UNIVERSITY).
  4. Plus, there are college scholarships with preference for both employees & dependents
  5. All positions offer an opportunity for advancement.

If this sounds like the opportunity that you've been looking for, apply today

ABOUT TERMINIX SERVICE, INC.

Under the ownership of the Knox family since 1947, Terminix Service, Inc. is a locally owned, independent business with its home office in Columbia, SC. Headquartered in Columbia, SC., we provide exceptional Commercial and Residential Pest Control Services from 56 branches across South Carolina, western North Carolina, and the CSRA region of Georgia. We are a unique blend of a family business and major corporation. We are recognized for being among the top 10 pest control companies in the country. But don't let size overwhelm you. Our senior leadership is from the second and third generations of the Knox family. When you join the Terminix Service team, you're among family. We invest in the people and communities where our employees live and work. We are not just in the BUG business, we're in the PEOPLE business.

We believe in hiring extraordinary people and providing them with the opportunities and benefits that they need to reach both professional and personal success. As a family business, we know that our success comes from our people. Over half of our employees have worked with us for more than five years. Our employees enjoy flexibility, family-friendly schedules, and the opportunity for advancement. 100% of our managers were promoted from within the company

Job Summary:

Rollover Overflow Call (ROC) Center will be managed by Director of Branch Administration. The ROC staff position will work under general supervision of the Director of Branch Administration. The Call Center Specialist / Account Team Specialist position will handle overflow call volume from our 56 branches located throughout SC, Western NC, and the CSRA of Georgia. Your primary responsibilities are to answer phones, schedule and confirm appointments, manage accounts, process payments, and soft selling. As the front line for our clients your excellent interpersonal and communication skills are an essential part of your success.

  1. Assist the customer calls and accounts with various needs such as payments, scheduling services and quoting services and sales.
  2. Overflow calls that the 56 branches are unable to answer due to being on the other line or out of the office.

Minimum Requirements:

  1. Prior call center AND/OR customer service work experience.
  2. Demonstrated sales ability.
  3. Ability to discuss service and speak knowledgeably to customers
  4. Ability to upsell services to customers.
  5. Ability to work well under pressure and deal with difficult situations or customers to diffuse situation and help resolve the problem.
  6. Ability to successfully complete a background check and drug screen.
  7. Prefer prior Call Center and Sales experience

Preferred skill set:

  1. Call Center experience.
  2. 3 years experience as a Call Center Supervisor or Call Center Manager.
  3. Customer Service experience
  4. Sales experience
  5. Leadership or management experience.
  6. AS400 experience.

Location:

Job Posted by ApplicantPro

  • Call Center Supervisor-Telecommunictions

    4 weeks ago

    Columbia, South Carolina, United States Johns Hopkins Medicine Full time

    Join an amazing global healthcare organizationJohns Hopkins Howard County Medical Center is conveniently located in Columbia, MD and has free parking.Full time position, M-F 10am-7pmWe offer a complete benefits package, including generous PTO and tuition reimbursement.General Position SummaryHas overall responsibility for the Telecommunications staff and the...

  • Call Center Supervisor-Telecommunictions

    1 month ago

    Columbia, South Carolina, United States Johns Hopkins Medicine Full time

    Join an amazing global healthcare organizationJohns Hopkins Howard County Medical Center is conveniently located in Columbia, MD and has free parking.Full time position, M-F 10am-7pmWe offer a complete benefits package, including generous PTO and tuition reimbursement.General Position SummaryHas overall responsibility for the Telecommunications staff and the...

  • Call Center Customer Service Representative

    1 week ago

    Columbia, South Carolina, United States Conduent Incorporated Full time

    About Conduent:Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where...

  • Contact Center Workforce Management Specialist

    4 weeks ago

    Columbia, South Carolina, United States Capgemini Full time

    Contact Center Workforce Management SpecialistJob Title: Contact Center Workforce Management SpecialistJob location: Charlotte NCKey Responsibilities: Implement and manage Contact Center ACD Workforce Management Reporting Systems. Provide product support and issue resolution, including prevention planning. Collaborate with cross-functional teams on project...

  • Contact Center Workforce Management Specialist

    1 month ago

    Columbia, South Carolina, United States Capgemini Full time

    Contact Center Workforce Management SpecialistJob Title: Contact Center Workforce Management SpecialistJob location: Charlotte NCKey Responsibilities: Implement and manage Contact Center ACD Workforce Management Reporting Systems. Provide product support and issue resolution, including prevention planning. Collaborate with cross-functional teams on project...

  • Remote Bilingual Spanish Call Center Customer Service Representative – Medicaid

    3 days ago

    Columbia, South Carolina, United States Conduent State Healthcare, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Spanish Call Center Customer Service Representative – Medicaid Member Support

    1 month ago

    Columbia, South Carolina, United States Conduent State Healthcare, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Bilingual Spanish Call Center Customer Service Representative – Medicaid Member Support

    4 weeks ago

    Columbia, South Carolina, United States Conduent State Healthcare, LLC Full time

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

  • Clinical Specialist II

    1 week ago

    West Columbia, South Carolina, United States Lexington Medical Center Full time

    Clinical Specialist II - ED and Urgent Care Center for Best Practice Full Time Day Shift 730-4 Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked in the state and in the Columbia metro area by U.S. News & World Report, Lexington Medical Center is the...

  • Guest Services Specialist I

    1 week ago

    Columbia, South Carolina, United States Lexington Medical Center Full time

    Lexington Medical Center - Administrative AssistantServes as a connection between patients, families, and the organization to achieve positive outcomes and address concernsAssists patients by providing information, guiding them through the facility, and documenting their details accuratelyListens to and addresses patient/family feedback to enhance care...

  • Call center representative

    1 week ago

    West Columbia, South Carolina, United States US Tech Solutions Full time

    Job Description:Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Responsibilities:Ensures effective customer relations by responding accurately, timely, and courteously to...

  • Coding Specialist

    1 week ago

    Columbia, South Carolina, United States Maury Regional Health Full time

    Title: Coding Specialist Location: Maury Regional Medical Center Position Shift: Full Time Position Summary: Reviews patients charts and performs ICD-10 and CPT coding for DRG and APC assignments. Works with medical staff and hospital staff to obtain documentation for accurate coding. Credentials / Education: · RHIT, RHIA, CCS, CPC or...

  • Gastroenterologist (Kadlec Clinic)

    1 week ago

    Columbia, South Carolina, United States Kadlec Regional Medical Center Full time

    Kadlec is seeking a full-time Gastroenterologist for consulting with patients to understand their health concerns. Performing specialized tests to diagnose patients. Determining proper courses of treatment. Consulting with a patient's primary care doctor. Analyzing patient historical data. Consulting with other specialists, such as oncologists, in the case...

  • Controlled Materials Specialist I

    1 week ago

    Columbia, South Carolina, United States University of Missouri - Columbia Full time

    Controlled Materials Specialist IJob ID: 51706Full/Part Time: Full-TimeLocation: ColumbiaHiring DepartmentResearch ReactorA life-saving operation in the middle of America — the University of Missouri Research Reactor (MURR) — needs you to help guide its future. MURR is expanding its critical cancer-fighting and medical isotope production.MURR's reactor...

  • Endocrinology Opportunity with a Thriving Group in South Carolina

    1 week ago

    West Columbia, South Carolina, United States Lexington Medical Center Full time

    Join Lexington Endocrinology, a leading organization that is currently looking for a skilled BC/BE Endocrinologist to become part of our exceptional team. Our group, located within the Lexington Medical Center network, is comprised of five experienced providers.What we offer:Well-established busy practiceUsage of outpatient EPIC EMR systemFavorable Monday to...

  • Community Support Specialist

    4 weeks ago

    Columbia, South Carolina, United States Burrell Behavioral Health Full time

    Job Description:Job Title: Community Support SpecialistLocation: Columbia, MissouriDepartment: Community ServicesTime Type: Mon-Fri, Day ShiftJob Summary: As a Community Support Specialist, you'll provide support and activities to clients through an organized treatment plan designed to ease an individual's immediate and continued adjustment to community...

  • Community Support Specialist

    1 month ago

    Columbia, South Carolina, United States Burrell Behavioral Health Full time

    Job Description:Job Title: Community Support SpecialistLocation: Columbia, MissouriDepartment: Community ServicesTime Type: Mon-Fri, Day ShiftJob Summary: As a Community Support Specialist, you'll provide support and activities to clients through an organized treatment plan designed to ease an individual's immediate and continued adjustment to community...

  • Single Billing Office, Customer Service Specialist, FT, Days,

    1 week ago

    Columbia, South Carolina, United States Prisma Health Full time

    Inspire health. Serve with compassion. Be the difference.Job SummaryThe Customer Service Specialist works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS) performing tasks of moderate to difficult complexity relating to both hospital and physician accounts. Customer Service Specialist handle a large volume of...

  • Family Medicine Physician Opportunities

    1 week ago

    West Columbia, South Carolina, United States Lexington Medical Center Full time

    Lexington Medical Center in West Columbia, South Carolina is seeking BC/BE Family Medicine Physicians to join our network. Physicians will experience a collegial and supportive environment; limited call schedule (phone calls only) ; no inpatient call ; an established reputation within the community to rapidly build your patient panel. Last year,...

  • Crime Gun Intelligence Specialist II

    4 weeks ago

    Columbia, South Carolina, United States Amentum Full time

    Amentum is seeking a Crime Gun Intelligence Specialist (CGIS) Level II Specialist to support active contracts in Columbia, SC. The position may require limited CONUS travel.Description: The CGI Level II Specialist assists in the entry of evidence, quality control, site management, data analysis, and summarizing reports through ATF's National Integrated...