Current jobs related to Bilingual Spanish Call Center Customer Service Representative – Medicaid Member Support - Columbia, South Carolina - Conduent State Healthcare, LLC
-
Bilingual Customer Service Representative
2 weeks ago
Columbia, South Carolina, United States SC State Credit Union Full timeJob SummaryWe are seeking a highly skilled Bilingual (English/Spanish) Customer Service Representative to join our team at SC State Credit Union in Columbia, South Carolina. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our diverse member base, ensuring clarity and understanding in every...
-
Customer Service Representative
3 days ago
Columbia, South Carolina, United States Combined, a Chubb Company Full timeCustomer Service Contact Center RepresentativeCombined Insurance, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key...
-
Customer Service Representative
3 days ago
Columbia, South Carolina, United States Combined, a Chubb Company Full timeCustomer Service Contact Center RepresentativeCombined, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Columbia, South Carolina, United States CHUBB Full timeAbout the RoleCombined Insurance, a Chubb Company, is seeking a highly skilled and bilingual customer service professional to join our team. As a Loyalty Service Representative, you will be responsible for providing exceptional customer service, addressing customer concerns, and promoting the value of our insurance products and services.Key...
-
Customer Service Representative
2 days ago
Columbia, South Carolina, United States Teleperformance USA Full timeAbout Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help our clients streamline their business and improve customer experiences.With a team of over 500,000 passionate and inspired people speaking more than 300 languages, we provide a unique blend of high-tech and high-touch services that make a...
-
Bilingual Insurance Claims Representative
7 days ago
Columbia, South Carolina, United States WNS Global Services Full time{"Job Title": "Bilingual Insurance Claims Representative", "Job Summary": "We are seeking a highly skilled Bilingual Insurance Claims Representative to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving insurance claims in a timely and...
-
Bilingual Customer Support Specialist
3 weeks ago
West Columbia, South Carolina, United States TEKsystems Full timePosition Overview:TEKsystems is seeking a Bilingual Customer Service Specialist to support a prominent insurance client in the Colombia region. This role offers the opportunity to work within a leading financial organization that fosters a collaborative and encouraging atmosphere.Key Responsibilities: - Deliver exceptional customer service through incoming...
-
Customer Service Ambassador
2 weeks ago
West Columbia, South Carolina, United States Avenica Full timeAbout AvenicaAvenica is a career-launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. By getting to know candidates beyond a resume and uncovering individual potential, we propel careers across the U.S. At Avenica, we put candidates first by advocating for them through the...
-
Bilingual Insurance Representative
7 days ago
Columbia, South Carolina, United States CHUBB Full timeAt Chubb, we're seeking a skilled Bilingual Insurance Representative to join our team. As a key member of our customer service team, you'll play a vital role in addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key Responsibilities:Support policyholders with insurance product information and answer...
-
Disaster Relief Call Center Representative
7 days ago
Columbia, South Carolina, United States Mass Markets Full timeJob Title: Disaster Relief Call Center RepresentativeWe are seeking highly motivated and empathetic individuals to join our team as Disaster Relief Call Center Representatives. As a key member of our disaster response team, you will play a critical role in providing exceptional customer service to individuals affected by natural disasters.Job Summary:This is...
-
Bilingual Insurance Claims Representative
2 weeks ago
Columbia, South Carolina, United States WNS Global Services Full timeJob SummaryWe are seeking a highly skilled and bilingual Insurance Claims Representative to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving insurance claims in a timely and efficient manner.Key ResponsibilitiesCustomer Service: Respond...
-
Disaster Relief Call Center Representative
7 days ago
Columbia, South Carolina, United States Mass Markets Full timeJob Title: Disaster Relief Call Center RepresentativeWe are seeking highly motivated and empathetic individuals to join our team as Disaster Relief Call Center Representatives. As a key member of our disaster response team, you will play a critical role in providing exceptional customer service to individuals affected by natural disasters.Job Summary:As a...
-
Customer Service Representative
2 weeks ago
Columbia, South Carolina, United States Parks Motor Sales Inc Full timeJob OverviewParks Motor Sales Inc is seeking a highly skilled and bilingual Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for providing exceptional customer service and support to our Spanish-speaking customers.Key Responsibilities:Provide top-notch customer service to Spanish-speaking customersAssist...
-
Customer Service Representative
4 hours ago
West Columbia, South Carolina, United States Lexington Medical Center Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lexington Medical Center. As a key member of our Business Office, you will be responsible for providing exceptional customer service to our patients and their families.Key ResponsibilitiesAnswer incoming calls to the Business Office in a timely and professional...
-
Customer Service Representative
2 weeks ago
West Columbia, South Carolina, United States Kimbrell's Furniture Full timeAbout the RoleKimbrell's Furniture is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Key ResponsibilitiesCustomer Interaction: You will...
-
Customer Service Representative
1 week ago
Columbia, South Carolina, United States Carrie Skinner - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services.ResponsibilitiesCustomer Relationship Building: Establish and maintain...
-
Multilingual Customer Support Specialist
1 week ago
Columbia, South Carolina, United States SC State Credit Union Full timeJob SummaryWe are seeking a highly skilled Bilingual (English/Spanish) Customer Service Representative to join our team at SC State Credit Union in Columbia, South Carolina. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our diverse member base, ensuring clarity and understanding in every...
-
Bilingual Client Support Specialist
3 weeks ago
Columbia, South Carolina, United States Mid-State Tire Distributor Inc Full timeBilingual Client Support Specialist (Sales Focus) - Job Overview We are seeking a talented Bilingual Client Support Specialist to become a part of our dynamic team. This position emphasizes sales initiatives while fostering strong relationships with our clientele. The successful candidate will deliver outstanding support to both English and Spanish-speaking...
-
Customer Service Representative
5 days ago
Columbia, South Carolina, United States Teleperformance USA Full time{"h1": "Customer Service Representative", "p": "At Teleperformance USA, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service through active listening, empathy, and effective communication.Your primary responsibility will be...
-
Support Center Team Coordinator
3 weeks ago
Columbia, South Carolina, United States Forrest Solutions Full timeJoin Our Team as a Call Center Team Lead!Are you an energetic and driven leader with a commitment to exceptional customer service? We are looking for a passionate Team Lead to enhance our call center operations for a prominent tire brand. If you are ready to lead the charge in delivering outstanding customer experiences, we invite you to consider this...
Bilingual Spanish Call Center Customer Service Representative – Medicaid Member Support
4 months ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Bilingual Spanish Customer Service Representative – Medicaid Member Support
$18.00/Hourly
Full-Time with Benefits
Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Customer Service Representatives. This is a great opportunity to learn about Medicaid member support
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best †̄
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
- $18.00 per hour for Bilingual Spanish and English-verified representatives (Bi-weekly pay).
- Paid training
- Full-time schedule (40 hrs. per week)
- Career Growth Opportunities
- Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
- No Weekends
About the Role
- Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
- Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
- Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
- Follows documented policies and procedures including call handling and escalations.
- Overall acts as an advocate for Medicaid members to ensure their needs are met.
Preferred Skills/Experience
- Positive and energetic attitude.
- Ability to communicate clearly and confidently.
- Ability to multi-task and manage time effectively.
- Attention to detail, grammar, and spelling accuracy.
- One year of medical insurance or medical office experience, preferred.
- Call center or professional office experience, preferred.
- Computer system experience with data entry and database documentation knowledge.
Requirements
- Must be at least 18 years of age with a high school diploma or GED.
- Background screening required.
- A minimum of 1-year call center experience in telephone customer service or related experience
- Computer literacy and ability to use multiple programs.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.