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Service Director

3 months ago

Dallas, Texas, United States Hiring Winners Full time

We are currently looking for a Service Director at our Toyota Automotive Dealership

If you are passionate about providing exceptional customer service and ready to take on a leadership role, then this might be the perfect opportunity for you.

As a Service Director, you will play a crucial role in guiding and leading both our customers and the service team to success in the highly competitive automotive industry.

  • Conduct meetings with managers to address potential service issues
  • Ensure the service department meets customer satisfaction goals
  • Monitor automotive repair and maintenance processes to avoid delays
  • Collaborate with managers to establish departmental objectives
  • Recruit, interview, and train service staff members
  • Maintain daily sales and production records according to company standards
  • Review and analyze service sales performance
  • Manage technical teams to meet production requirements
  • Stay updated on new products and changes in the industry
  • Manage department finances within set parameters
  • Optimize repair-order flow to enhance productivity
  • Oversee all warranty activities to ensure adherence to policies
  • Follow dealership policies related to client vehicle care
  • Handle service staff payroll in coordination with the payroll department
  • Ensure compliance with OSHA regulations and procedures
  • Conduct regular performance evaluations
  • Contribute to operational planning processes

If you are ready to step into this challenging and rewarding role, feel free to submit your application today