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Patient Services Director

2 months ago

Dallas, Texas, United States Aramark Full time
Job Overview

Aramark Healthcare+ is seeking a Patient Services Manager at Baylor University Medical Center in Dallas, Texas.

This management position is responsible for developing and implementing dining solutions to meet customer needs and tastes. The Patient Services Manager oversees and manages dining operations where customers order prepared foods from a menu.

Key Responsibilities

Leadership

• Utilize Aramark's coaching model to engage and develop team members to their fullest potential

• Recognize and reward employees for outstanding performance

• Ensure individual and team performance meets objectives and client expectations

• Plan and lead daily team briefings to ensure effective communication

• Maintain a safe and healthy environment for clients, customers, and employees

Client Relationship

• Identify client needs and communicate operational progress to ensure satisfaction

Financial Performance

• Ensure the completion and maintenance of P&L statements to track financial performance

• Deliver client and company financial targets through efficient operations and cost controls

Productivity

• Implement efficient operations and cost controls to improve productivity and profitability

• Follow Operational Excellence fundamentals to meet and maintain food and labor initiatives

Compliance

• Maintain a safe and healthy environment for clients, customers, and employees

• Adhere to all applicable policies, rules, and regulations, including those related to safety, health, and wage and hour

Additional Responsibilities

• Lead the front-of-house operations in conjunction with the Food Service Director

• Plan, direct, and coordinate food service activities to deliver a finished product to the customer

Aramark is committed to providing a positive and inclusive work environment. We believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply for this exciting opportunity.