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Electronic Games Technician
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Hard Rock Tulsa is searching for a skilled and reliable Electronic Games Technician to join our growing team In this fast-paced role, you'll play a vital part in ensuring our guests have an uninterrupted and enjoyable gaming experience. You'll be responsible for the installation, maintenance, repair, and overall upkeep of our Electronic Games (E-Games) machines.
What You'll Do
- Install, maintain, and repair a variety of E-Games machines, keeping them operating smoothly and efficiently.
- Safely handle the relocation and movement of E-Games machines within the casino floor.
- Assist with game conversions and floor upgrades, ensuring all machines are updated.
- Diagnose and troubleshoot technical issues with E-Games machines, resolving problems quickly and efficiently.
- Perform preventative maintenance on E-Games to minimize downtime and ensure optimal performance.
- Collaborate with other technicians, supervisors, and casino personnel to maintain a seamless gaming operation.
- Ensure all work adheres to gaming regulations and safety protocols.
- You enjoy taking initiative and demonstrating a commitment to learning new skills and technologies.
- You can identify complex issues, troubleshoot effectively, and escalate problems when necessary.
- You proactively offer and seek assistance from guests and colleagues, fostering a positive work environment.
- You demonstrate strong computer literacy to diagnose and resolve E-Games malfunctions.
- You possess Excellent communication and interpersonal skills.
- You have a meticulous eye for detail and a commitment to quality work.
- Stay well with affordable healthcare, telemedicine, and wellness programs.
- Access dental, vision, and extra savings through flexible spending accounts.
- Peace of mind with life and disability insurance, plus free EAP support.
- Invest in your future with a generous 401(k) company match (up to 6%).
- Enjoy paid time off for vacation, sick leave, and beyond.
- Welcome new arrivals with paid maternity/paternity leave.
- Earn extra as an hourly employee through our quarterly incentive program.
- Customize your benefits with optional insurance add-ons.
- We're looking for someone with a minimum of a high school diploma (or equivalent) and at least 1 year of previous E-Games experience or 1 year of previous experience in a technical field such as IT, electrical, or equivalent.
- Completion of IGT Courses: MT321, MT412, MT413, and MT103.
- Be prepared for a vibrant atmosphere with exposure to smoke, noise, and bright lights.
- This role requires the ability to lift and carry up to 75 pounds.
- Be ready to put your best foot forward with constant standing and walking throughout the shift.
#Mechanical #Technology #EGames #Installation #ProblemSolvers
About Us
Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team
Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses' hospitality division.
Here's what awaits you:
- Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).
- Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
- Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.
- And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.
Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment
Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.
Step into a world of possibilities:
- Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms.
- Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
- Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
- Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.