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Regional Operations Manager for the Marinas

3 months ago

Cranston, Rhode Island, United States TPG Companies Inc Full time
Become Part of the TPG Hotels, Resorts & Marina Team......

TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.

TPG Marinas is a unique collaboration of partners in hospitality, technology, and sophisticated capital. This consortium is collating and transforming a network of marina-based hospitality experiences into world-class travel experiences for boaters and terrestrial travelers alike. We are redefining the 21st century marina hospitality experience.

TPG Marinas is a unique collaboration of partners in hospitality, technology, and sophisticated capital. This consortium is collating and transforming a network of marina-based hospitality experiences into world-class travel experiences for boaters and terrestrial travelers alike. We are redefining the 21st century marina hospitality experience.

The Regional Operations Manager will play a vital role in in the development and execution of the TPG Marinas mission in the Northeastern United States. The current portfolio in this area consists of eight properties in Massachusetts, Rhode Island, and New York.

Position Overview: The Regional Manager is responsible for all aspects and operations of the Marina. This role is an ambassador for the Marina, which entails providing strong leadership and strategic planning with all departments in support of our service culture. The Regional Manager will work closely with the management company, owners, and other community partners.

Responsibilities
  • Provide guidance and leadership to marina management teams.
  • Provide sound financial management to operate within the operating budget and ensure the profitability of the marinas.
  • Ensure properties are operated in accordance with all applicable local, state, and federal laws, as well as TPG Marinas policies and procedures.
  • Ensure the property and equipment are properly maintained.
  • Regular site visits and weekly meetings with GMs to review property condition, financial performance, and strategic planning.
  • Collaborate with General Managers and Department Heads to develop annual budgets, as well as monthly and mid-month financial forecasts, and variance reports.
  • Review and approval of Accounts Payable in accordance with SOP's.
  • Ensures and operations are conducted, and conditions are maintained to minimize risk and claims. Manage insurance claims.
  • Build and maintain relationships with ownership/client.
  • Rhythm reporting and meetings as required by client and TPG Marinas.
  • Recruit, hire, onboard, and develop General Managers, as well as key personnel and positions.
  • Fosters a harassment free workplace and acts promptly to address any human resources concerns.
  • Intervention on customer services issues and complaints as needed.
  • Identify/implement new strategies and partnerships to grow revenues and manage expenses.
  • Coordinate with internal and third-party teams to develop marketing priorities and campaigns.
  • Assist in any operation where a temporary staff shortage creates a problem.
  • Attend and participates in industry events as required by TPG Marinas.
  • Take charge and direct function of all personnel in connection with all emergencies.
  • Any other duties as assigned by TPG Marinas.
Requires advanced knowledge of marina operations principles and practices. Five or more years of related leadership experience.

Benefits:

Full benefits package included for full-time employees
  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Identity Theft Protection
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with Company Match
  • Paid Time Off, Vacation and Holidays
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE
Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.

EEO/VET/DISABLED