Sales Manager

2 weeks ago

Seattle, Washington, United States Pulsara Full time

Who We Are

Pulsara is the communication and logistics platform that unites distributed teams and fragmented technologies during dynamic events. To do this, we are building a multi-sided network that includes Public Safety, Public Health, Emergency Management, and Healthcare. It takes a cross-functional project team to navigate the Pulsara customer journey. Service Is Essential To Everything we do

Please check out our Careers page ) for more information about who we are as a company and as a team.

We Are An Equal Opportunity Employer

We do not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, pregnancy, family medical history or genetic information, political affiliation, military service, veteran status, mental or physical disability, or any other non-merit-based factors.

How You Will Contribute

Sales Managers at Pulsara have the primary responsibility to develop and execute Facility / EMS sales strategy, monitor sales performance, and cultivate and maintain strong relationships with customers, understanding their needs and preferences to drive customer satisfaction and retention. Sales Managers are also responsible for working with the Strategic Initiatives team to develop and execute State / Region / System sales strategies and work with the Customer Success team on implementation, adoption, and retention activities.

Responsibilities Include:

  1. Develop Sales Strategies
    1. Facility / EMS sales strategy
  2. Execute Sales Strategies
    1. Facility / EMS sales process (navigating deals through the pipeline to closure)
    2. Trade Shows
  3. Contracting (Customer Onboarding)
    1. Facility / EMS pricing strategy
  4. Customer Relationship Management
    1. Health System and Facility / EMS project stakeholder management
    2. Facility / EMS post-sale socialization
    3. Retention (Account Management): Facility / EMS renewal activity
    4. Retention (Account Management): Regional User Groups
Primary Objectives
  1. Drive Revenue Growth: Develop and execute sales strategies to drive revenue growth through new customer acquisition, renewals, expansions, and upsells, aligning efforts with corporate goals.
  2. Optimize Customer Engagement: Build and maintain strong customer relationships, ensuring high product utilization and satisfaction to drive retention and upsell opportunities.
  3. Cross-Functional Collaboration: Foster cross-functional collaboration to ensure alignment with other Pulsara functions, maximizing the effectiveness of sales strategies and enhancing overall customer experience.
Who Would Thrive in This Role

We welcome candidates who possess a combination of education and/or work experience, with a preference for the following qualifications and traits:
  • Bachelor's degree desired, or equivalent combination of education and relevant work experience.
  • 5 years of experience in healthcare information technology (HIT).
  • 3 years of experience in sales or sales operations, with proficiency in utilizing CRM systems.
Technology Skills:
  • Proficiency in general business technology with a knack for quickly mastering new applications, including Google Docs, Google Sheets, Google Slides, and CRM tools.
  • Understanding of industry compliance standards, particularly HIPAA privacy and security requirements.
Personal Attributes:
  • Results-oriented and goal-driven mindset, with a proven track record of exceeding goals.
  • Exceptional written, verbal, interpersonal communication, and public speaking skills.
  • Ability to thrive in a collaborative environment, demonstrating a strong desire to contribute to a high-functioning, geographically distributed team.
Nice to Have/Bonus Skills (SaaS Related):
  • Experience in selling SaaS solutions or services.
  • Understanding of SaaS sales processes and methodologies.
  • Familiarity with SaaS pricing models and strategies.
Travel
  • Position requires up to 50% travel
How We Embrace Remote Work
  • Pulsara has an all-remote team culture.
  • All of our tools and processes are totally online, using best-of-breed solutions for communication and collaboration.
  • Candidate must be based in the Mountain or Pacific time zone to serve our customers.
What We Offer
  • Salary Range $120k - $160k (based upon experience)
  • All-Team Incentive Plan
  • Medical, Dental, Vision, Life/AD&D, LTD benefits
  • Employer Match for 401K
  • Competitive PTO policy
  • Cell & Internet Reimbursement
  • 100% Remote Position - Work From Anywhere in the Northwest US
We use E-Verify to confirm the identity and employment eligibility of all new hires.

Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of an employment Visa at this time.

At Pulsara, we prioritize the safety and integrity of our team and our customers. Therefore, we conduct thorough background checks (in accordance with applicable laws) as a step in our hiring process, but only after a candidate has accepted a conditional offer of employment.

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