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Front Desk Coordinator
2 weeks ago
Description Job Description Job Title:
Desktop Support AnalystLocation: Redwood City, CA Onsite RoleDuration: 06 Months - Onsite Role - (Extension/Conversion based on performance)
Pay Rate:
($28-$30) hourly
Responsibilities:
Provide first line of response to requests for various hardware, software, peripherals, and networking technical assistance.
Provide remote problem resolution when possible.
Resolve basic end-user problems, and escalate as appropriate.
Install, upgrade, configure, and solve computing and communication devices and peripherals.
Experience with various operating systems and computing devices.
Experience installing and configuring desktop computer systems in a networked computing environment, and in applying diagnostic techniques for problem troubleshooting.
Knowledge, Skills, and Abilities:
Ability to apply diagnostic techniques for problem troubleshooting.
Familiarity with ITSM Ticketing systems, such as Service-Now, Remedy or ZenDesk.
Familiarity with remote desktop tools.
Company Description Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI.
With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
Company Description Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI.
With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
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