Manager, Facilities and Office Services

2 weeks ago


Washington, United States Palladium International Full time
Manager, Facilities and Office Services

About Palladium:


Palladium is a global company working to design, develop anddeliver positive impact on the lives and livelihoods of people around theglobe; broaden access to health, water, power, and infrastructure; buildenduring, sustainable, and transformative institutions and market systems toaddress global challenges; and conserve the natural world.

We operate in over90 countries and have a workforce of 4,000 talented, motivated, and diversestaff of all religions, races, languages, and gender identities.


This Opportunity:
The Manager, Facilities and Office Services has primaryresponsibility for day-to-day management of Palladium's Washington DC office.

Asthe Americas Team embraces a hybrid work schedule, the Office Manager plays akey role in ensuring both strategic and essential workplace services.

As such,this position is expected to be physically present in the office each workdayto provide onsite leadership to a small team that ensures the smooth running ofthe physical office space.


Location and Compensation:
The position is based in Palladium'sWashington D.C. office.


For our prospective employees in the United States, please notethat the full-time equivalent annual base salary for this position is expectedto range from $76,000 to $120,000, and successful candidates may also beeligible for additional, variable incentive compensation dependent on the role.

For part-time employees, the salary will be prorated based on the actual numberof hours worked.


Please be advised that a final salary offer will be based onvarious factors, including but not limited to your qualifications, education,experience, skills, seniority, performance, and Palladium's business ororganizational needs.


If you have any questions or concerns regarding the compensationfor this position, please do not hesitate to reach out to us.

We value yourinterest in our company and appreciate the opportunity to discuss thisopportunity with you.

You and Your Career:


If you are a highly motivated and adaptable problem-solver, with experienceproviding facilities management and offices services in a fast-pacedenvironment, we are interested in hearing from you.

We are a learning organization and provide growth opportunitiesfrom the start.
We pride ourselves on giving you the freedom, resources,and guidance to chart a fulfilling career

Reporting and Supervision:


The Manager, Facilities and Office Services reports directly tothe Vice President, Operational Excellence and supervises the Front Desk andTravel Administrator.

They may also supervise temporary support staff asnecessary.


The Manager, Facilities and Office Services is expected to workclosely with closely and collaboratively with all staff and visitors to thePalladium DC office.


PrimaryDuties and Responsibilities:
The Manager, Facilities and Office Services will be responsible for ensuring the following tasks are completed consistently at a high-quality level

Ensure office and meeting room supplies, coffee, fruit, and other items are well stocked and consistently available each day
Set up conference rooms, catering, and supplies for meetings and events
Ensure all equipment in the office is functioning in good condition
Provide facilities orientation to onboarding staff
Manage required repairs or maintenance work around the office
Assist teams with shipping and use of FedEx, DHL, and other accounts online including troubleshooting problems, or ensuring billing codes are accurately followed
Be 'on call' for any issues that arise with the office
Respond appropriately to emergencies or urgent issues, bringing them to the attention of management and building management as appropriate
Manage office expenditures in accordance with Palladium's procurement policies
Negotiate agreements for the purchase of office supplies, furniture, equipment, and storage in accordance with company procurement policies and budgetary restrictions
Manage Palladium Americas' travel services, maintaining relationships with the corporate travel provider and assisting with traveller issue resolution
Supervise workspace allocations and furniture and equipment needs. Ensure workspace management tools are regularly updated and maintained.
Manage relationships with all Washington, DC office services vendors including building management, and those who provide office supplies, catering, repair, maintenance, and real estate services
Oversee all Washington DC office services and information technology accounts and invoicing support, ensuring that all invoices for essential services are processed in a timely manner with appropriate backup documentation and approvals
Lead the strategic review and planning for future office space needs and work with real estate representatives and building management to inform decision related to future office space
Create and communicate office safety plans in partnership with the Americas' Security Manager
Support event planning for corporate meetings and parties, including identifying venues and vendors
Procure and manage outside storage facilities in accordance with the Company record retention policies and procedures
Lead communications to staff on all office services matters
Assist with other tasks as they may be assigned

KeyCompetencies Required:
Previous experience in managing facilities and office services is required
Demonstrated experience at selecting vendors and building and maintaining relationships with suppliers and vendors required
Excellent team player, ability to develop trust and leverage communication among colleagues, stakeholders and collaborators, and ability to guide and motivate others
Ability to deal with a lack of clarity in role definition, work processes, and decision-making and to create clarity for others when little exists
Creative problem-solving skills and a desire to create a positive working environment for colleagues
Advanced ability to adapt quickly to changes in strategy and priorities in a fast-paced working environment
Superior attention to detail and organization
Sound problem solving and decision-making skills

ProfessionalExpertise/Competencies Preferred:
Experience overseeing office space selection, design, and build out is desirable but not required
Professional working proficiency in multiple languages is desirable
Aptitude to conduct and present financial analysis and quality written content is desirable

Equity,Diversity & Inclusion

  • Palladium is committed to embedding equity, diversity, andinclusion into everything we do. We welcome applications from all sections ofsociety and actively encourage diversity to drive innovation, creativity,success and good practice. We positively welcome and seek to ensure we achievediversity in our workforce; and that all job applicants and employees receiveequal and fair treatment regardless of their background or personalcharacteristics.

These include:
(but are not limited to) socio-economicbackground, age, race, gender identity and expression, religion, ethnicity,sexual orientation, disability, nationality, veteran, marital or Indigenousstatus.


Shouldyou require any adjustments or accommodations to be made due to a disability oryou are a neurodivergent individual or for any other circumstance, please emailour team at and we willbe in touch to discuss.

Safeguarding

  • We defineSafeguarding as "the preventative action taken by Palladium to protect ourpeople, clients and the communities we work with from harm". We are committedto ensuring that all children and adults who come into contact with Palladiumare treated with respect and are free from abuse.
All successful candidates will be subject toan enhanced selection process including safeguarding-focused interviews and arigorous due diligence process.
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