Account Manager, Supporter Ticketing

1 week ago

Santa Monica, California, United States WFQ INC. Full time
Angel City is building a world-class organization to support its ambitions to redefine sports and entertainment.

Our vision is to create engaging and unique content across multiple platforms to bring the purpose-driven mission of this Club to the world.

We are stronger together, have more impact together, and have more fun together

Angel City is looking for an Account Manager, Supporter Ticketing, to support the growth of Angel City FC's supporter fan base and ticketing department.

This role will provide first-class customer service in all aspects of the job, developing excellent relationships with the leaders and the members of Angel City's Supporter groups.

Identifying areas of growth opportunities for Angel City FC and its Supporters' while also delivering communications, programs, and benefits will be key.

This role will report to the Senior Manager, Ticket Services.
Key Responsibilities
Serve as one of the primary liaisons between the leaders of Angel City FC Supporters' Group and the front office of Angel City FC
Credibly and responsibly present oneself as one of the key "go-to" persons for all internal and external customers associated with Angel City FC's Supporter Groups
Act as internal liaison to coordinate Supporters' activities with appropriate staff both for home and away games
Foster the growth and development of the individual Supporter Groups in a manner that enhances the gameday experience and achieves the objectives of each individual group's mission and vision
Manage a large book of business that includes Supporter Groups along with seated and standing supporter ticket members
Build strong relationships with the defined account base of Season Ticket Members within the Supporters Groups as well as outside of the groups
Ensure that all ticketing needs are met by the different Supporter Groups
Develop and execute customized programs and benefits for the Supporter Groups
Assist and coordinate with the sale of new season tickets to grow the different Supporter Groups
Assist other Supporters Groups and/or NWSL contacts to coordinate all ticket sales and gameday needs for visiting supporters
Maintain a detailed database of touch points for each client
Ensure customer and account data and profile requirements are accurate and complete
Identify opportunities for up-sells, add-ons, and referral business from clients, and work with sales representatives to maximize revenue from existing customers
Assist with season ticket renewals for the Supporter Groups
Work in conjunction with Angel City marketing and communications to ensure communication with the Supporters is aligned with the team
Requirements
A minimum of two years working in ticketing and service with at least one year of experience dealing with Supporters, preferably within professional sports
Possess an exceptional knowledge and understanding of the Supporters culture in soccer
Ability to work non-traditional hours, including weekends and holidays
Prove track record of high-level, high-revenue sales and service success
Strong communication skills, including written, verbal, and interpersonal
Spanish speaking and writing are a plus
Knowledge of Microsoft Office applications
Ideal to have knowledge and efficiency in Archtics and Salesforce
Must be able to stand for long periods of time

Personable, proactive, creative, and innovative team player who believes in the mission and values of Angel City and the NWSL.

Excellent interpersonal and communication skills
Anticipate, respond to, and resolve all complaints, requests, and inquiries from Supporter groups and Supporter season ticket members in a timely and professional manner
Create exceptional and memorable experiences and connections with the different leaders of the Supporter groups
ACFC Perks & Benefits
Fully funded comprehensive medical, dental, and vision coverage
401K plan
Flexible PTO policy
Paid Parental Leave
Cell Phone reimbursement
Snacks and beverages
Dog-Friendly HQ in Santa Monica
Complimentary tickets to home games
Bi-annual performance reviews
Compensation
In addition to the benefits above, this role pays $25.00 per hour plus commission

Angel City believes in building a safe place for creative expression and celebrating that which makes us who we are; welcoming unique and personal backgrounds and experiences.

We're proudly building an inclusive Angel City team.

#J-18808-Ljbffr

  • Account Executive, Ticket Sales

    1 week ago

    Santa Cruz, California, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Position The Santa Cruz Warriors, Official G League Affiliate of the Golden State Warriors, are looking for a hardworking and results oriented sales professional to join our high...

  • Account Executive, Ticket Sales

    1 week ago

    Santa Cruz, California, United States teamworkonline Full time

    About the PositionThe Santa Cruz Warriors, Official G League Affiliate of the Golden State Warriors, are looking for a hardworking and results oriented sales professional to join our high energy staff.As an Account Executive, you will be directly responsible for selling and servicing accounts, maintaining a professional attitude and capitalizing on...

  • IT Desktop Support Specialist II

    3 weeks ago

    Santa Monica, California, United States Activision Full time

    Job Title:IT Desktop Support Specialist IIRequisition ID:R020027Job Description:Your Platform Activision Blizzard plays a centralized role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human...

  • IT Desktop Support Specialist II

    3 weeks ago

    Santa Monica, California, United States Activision Full time

    Job Title:IT Desktop Support Specialist IIRequisition ID:R020026Job Description:Your Platform Activision Blizzard plays a centralized role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human...

  • Accounting Manager

    1 month ago

    Santa Monica, California, United States Michael Page Full time

    About Our Client Our client, a rapidly growing company in the health and wellness industry, is seeking an Accounting Manager to join their team. They specialize in high-quality vitamins and supplements, committed to enhancing their customers' well-being. Job Description Oversee daily accounting operations, including managing the general ledger and ensuring...

  • Accounting Manager

    3 weeks ago

    Santa Monica, California, United States Michael Page Full time

    About Our Client Our client, a rapidly growing company in the health and wellness industry, is seeking an Accounting Manager to join their team. They specialize in high-quality vitamins and supplements, committed to enhancing their customers' well-being. Job Description Oversee daily accounting operations, including managing the general ledger and ensuring...

  • Accounting Manager

    3 weeks ago

    Santa Monica, California, United States World Surf League Full time

    The Accounting Manager serves as a key member of the Finance Team assisting the growing department and reporting into the Controller, Director of Accounting. This role will have a focus in Regional Reporting and will act as the liaison with all Regional offices to ensure proper subsidiary reporting. This role will also have a focus in Revenue Accounting and...

  • Accounting Manager

    2 months ago

    Santa Monica, California, United States World Surf League Full time

    The Accounting Manager serves as a key member of the Finance Team assisting the growing department and reporting into the Controller, Director of Accounting. This role will have a focus in Regional Reporting and will act as the liaison with all Regional offices to ensure proper subsidiary reporting. This role will also have a focus in Revenue Accounting and...

  • Sr. Account Manager

    1 week ago

    Santa Monica, California, United States Amazon Full time

    Amazon Web Services ("AWS") is the world's most comprehensive and broadly adopted cloud platform. AWS offers over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.Be a critical part of the Rapid Response...

  • Senior Account Manager, Partnerships

    1 week ago

    Santa Monica, California, United States 160over90 Full time

    Who We Are: 160over90 is a full-service cultural marketing agency. An integrated part of the Endeavor network, which includes entertainment agency WME and sports, fashion and events leader IMG, 160over90's cultural insight, access and influence helps brands stay connected to what their consumers care about most. With offices in seven countries around the...

  • Accounting Manager/Sr. Manager/Director@ Boutique Management Consulting CFO + Accounting Firm

    2 months ago

    Santa Monica, California, United States Wells Group of New York Full time

    This role is the equivalent level to a Controller at a small company. Depending on your experience, this role could be titled "Accounting Manager, Controller Practice", "Sr Accounting Manager, Controller Practice" or "Director, Controller Practice" ABOUT THE COMPANY:We are seeking a Controller with 7-10 years of experience to join our team. Wells Group of...

  • Accounting Manager/Sr. Manager/Director@ Boutique Management Consulting CFO + Accounting Firm

    3 weeks ago

    Santa Monica, California, United States Wells Group of New York Full time

    This role is the equivalent level to a Controller at a small company. Depending on your experience, this role could be titled "Accounting Manager, Controller Practice", "Sr Accounting Manager, Controller Practice" or "Director, Controller Practice" ABOUT THE COMPANY:We are seeking a Controller with 7-10 years of experience to join our team. Wells Group of...

  • National Account Manager, Fitness

    1 week ago

    Santa Monica, California, United States Red Bull Full time

    Company DescriptionThis position can work from any Red Bull Regional office including Santa Monica, New York City, Philadelphia, Boston, Denver, Chicago, Atlanta, or Nashville. Reporting to the Director of Vending, you will implement our strategy across Fitness and Recreational Sport Centers. Your responsibilities include developing business plans, leading...

  • Program Manager, Diablo Immortal

    1 week ago

    Santa Monica, California, United States Blizzard Entertainment Full time

    Team Name:Job Title: Program Manager, Diablo Immortal (Remote)Requisition ID: R023082Job Title**:Program Manager, Diablo Immortal (Remote)Reports To: Associate Director, Brand Marketing, ImmortalLocation: Remote (USA)Blizzard is on a quest to find a Program Manager with sharp eyes and mad organizational skills. Someone who takes a proactive approach to...

  • Staff Accountant

    1 month ago

    Santa Monica, California, United States Minted Content, Inc. Full time

    Minted Content is an award-winning, television commercial production company with a fierce focus on quality. We are a leading force in film, television, and advertising, with high-profile clients like Apple, CNN, Nissan, Cadillac, and Taco Bell.Our team is seeking a Staff Accountant to support a great team in a fast-paced, hands-on environment. This is an...

  • IT Support Coordinator

    3 weeks ago

    Santa Monica, California, United States Activision Blizzard Full time

    Job Title:IT Support CoordinatorRequisition ID:R020024Job Description:Your Platform Activision Blizzard plays a centralized role in the creation of epic entertainment by supporting our interactive gaming brands and studios with a diverse range of career opportunities across corporate functions such as Marketing, Communications, Legal, Human Resources,...

  • Publisher Success Manager

    3 weeks ago

    Santa Monica, California, United States GumGum Full time

    GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don't need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising...

  • Publisher Success Manager

    1 month ago

    Santa Monica, California, United States GumGum Full time

    GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don't need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising...

  • Senior Accounting Manager, Private Equity and Reporting

    1 week ago

    Santa Monica, California, United States Douglas Emmett Full time

    Accounting Manager - Quarterly ReportingGENERAL RESPONSIBILITIESOversee quarterly reporting for joint ventures, including Private Equity reporting and financial statement audits.Lead a team of 2 accountants in managing Private Equity reporting.Handle monthly and quarterly accounting tasks for joint ventures and address investor inquiries.REQUIRED...

  • Desktop Support Engineer

    1 week ago

    Santa Clara, California, United States ReqRoute Inc Full time

    Job Roll: Desktop Support Engineer Location: Santa Clara CA Term: Contract This role is L2 Support/Advanced Support which requires someone with In depth knowledge on OS troubleshooting (Windows, Mac) and some basic Linux Knowledge, o365 troubleshooting skills, good Hardware troubleshooting knowledge etc.As a Desktop Support Engineer:Provide onsite/remote end...