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Enterprise Systems and IT Service Support

3 months ago

Libertyville, Illinois, United States Innova Solutions Full time
Innova Solutions is immediately hiring for an Enterprise Systems and IT Service Support

Position Type:
Contract

As an Enterprise Systems and IT Service Support Lead , you will:

Responsible for understanding and supporting the integration between Enterprise IT Systems and Site Manufacturing, Laboratory IT Systems and Data Analytics.

This role will support the successful operation of manufacturing and business functions of the Libertyville Facility through interaction with internal team members, Enterprise IT peers and higher-level customers as well as external service providers.

Will support the Libertyville Facility Enterprise Systems, Service Management and Agile Methodology.

Partnering with client CTO Digital Platform, Manufacturing Operations, MS&T, Quality, Enterprise IT teams, Enterprise Business team and local system Digital Capability Managers to deliver the requirements for the Libertyville Cell therapy facility.

Review and collaborate with the Enterprise Digital Capability Manager (DCM), Technical System Owner (TSO), Business System Owner (BSO) and enterprise in understanding maintenance, planned outages, unplanned outages.

Understand the business needs and own the site's enterprise roadmap for IT.
Align the site on future Enterprise IT integrations.
Support the IT tier structure and meetings and represent IT in Tier 2 meetings as applicable.
Manage and maintain the IT Service Management Systems.
Develop and present Libertyville IT metrics.

Bachelor's degree in an engineering or computer management discipline.
Must have experience with Manufacturing IT Systems and Systems Integration.

Working knowledge of regulatory requirements and how they relate to existing and new business systems and practices, primarily GxP.

Knowledge of IT systems such as ERP, OSI PI, PAS, LIMS, ServiceNow, Celdox and Veeva.
Knowledge of various IT Systems integration and Agile Methodologies.
Knowledge of pharmaceutical, manufacturing and laboratory systems and equipment that support Cell Therapy or Biologics manufacturing.
Knowledge of IT service management platforms to support incident, problem and change IT operational events (i.e., ServiceNow).
Understanding of computer system validation.
SAP or QAD), MES systems (i.e. InfoBatch) and IT system integrations.
Dashboard development / Tableau knowledge is a plus.

78 per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.

Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
One of the Largest Certified MBE Companies in the NMSDC Network (2022)

Website :

Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

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. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.