Quality Engineer

2 weeks ago

Paris, Tennessee, United States Dana Incorporated Full time

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Purpose

The Customer Quality Engineer duties include a primary focus as the plant quality liaison with assigned customers while interfacing with manufacturing engineering and product engineering to support Quality initiatives, protect product design intent and function and assist in the development of solutions to manufacturing constraints with a focus on eliminating [NVA] nonvalue added activities. This person will excel in exploring production, quality, and customer concerns, using practical problem-solving reports and other advanced problem-solving techniques (Shainin Red X, 6 Sigma, Kaizen). They will achieve this by initiating Eight Step Discipline Reports and facilitating cross-functional teams from discovery to closure with an eye on eliminating nonvalue added activities.

Job Duties and Responsibilities

•Coordinate the PPAP (Product Part Approval Process) for new programs, engineering changes and process improvements. Direct Liaison with Customers for internal changes and lead Cross Functional Team in the Change Management process.

•Collect data as required, report on the root causes with supportive data, and recommend solutions to manufacturing operations and/or product engineering to correct the problem or eliminate non value added activities.

•Assist in the maintenance and creation of all facility level IATF Compliant Pro documentation such as: forms, work instructions, quality alerts, corrective actions and initiating fast response.

•"Represent the Voice of the Customer" by Coordinating, Managing, and Facilitating the Quality Department to achieve "World Class Quality".

•Maintain and submit business unit consolidated reports as needed, such as customer PPM, customer scorecards, etc.

•Monitor customer Quality related web sites for compliance and current requirements as needed for the business unit, identifying, and escalating high impact issues.

•Support compliance to IATF16949 and all customer specific requirements through both development and maintenance.

•Travel to customers, vendors, and suppliers as necessary. Generate and distribute visitation reports. [May want to add estimated time of travel. 30%, 40%]

•Participate in facility level Layered Process Audits and development of audits in response to customer nonconformances.

•Assist in customer specific requirement reviews.

•Provide back up for Quality Manager.

•Complete all other duties, as directed by the Quality Manager.

•Understanding Dana focus on customer centricity- "The voice of the customer" and safety as everyone's priority.

Education and Qualifications Required:

•Bachelor of Science Degree in Engineering, Mechanical or Quality Engineering preferred. An Associate degree and related Industry experience may be considered.

•ASQ Certified Quality Engineer, with experience in the automotive industry preferred.

•Strong knowledge of ISO/IATF-16949 and AIAG rules: APQP, PPAP, MSA, FMEA, SPC.

•Knowledge of AIAG CQI Special Process assessments such as: Welding, Heat Treating, Molding, Soldering, etc.

•Certified Internal Lead Auditor a plus. Audit experience in an automotive setting will be considered.

•Excellent interpersonal skills to permit effective interaction with all levels of Dana and external customers.

•Self-directed and motivated individual with excellent organizational skills and accepts responsibility.

Experience Required

•Excellent computer skills (Microsoft Office)

•Working knowledge of Minitab or equivalent.

•Proficient in Blueprint Reading, Specification Reading, and Measurements

•Proficient in capability studies, Gauge R&R studies, SPC, and GD&T.

•Must be able to follow instructions and perform assigned tasks

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

Our Values

  • Value Others
  • Inspire Innovation
  • Grow Responsibly
  • Win Together

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