Housing Assistant II

1 week ago


Bremerton, Washington, United States Bremerton Housing Authority Full time
Position Title:
Housing Assistant II (Properties)
Classification:
Non-Exempt
Reports To:
Property ManagerDepartment: Housing
Job Type:
Regular
Job Status:
Full TimeGrade: 28Union: OPEIU Represented Position
Work Schedule:
Normal Business HoursAmount of

Travel Required:
Local only
Positions Supervised:
None
Work Site:
On Site
Starting Pay Rate:
$23.97hour Grade 28/Step 1 for all new employees
Full Pay Range:
$23.97-$34.92 per hourCloses: Open until filled with priority given to applications received by Tuesday, June 11, 2024 at 5:00pm.

If you are seeking a team that values community and is dedicated to making a positive impact, then the Bremerton Housing Authority is an ideal fit for you. Join us to be part of an organization that strives to offer high-quality, stable, and sustainable housing along with related services to individuals with limited financial resources.

At Bremerton Housing Authority, we aim to assist our clients in achieving financial independence while simultaneously enhancing communities. Our commitment is to utilize both public and private resources efficiently to nurture personal and professional growth among our employees.

Aside from competitive benefits, which include generous Paid Time Off, Sick Leave, Paid Holidays, and various insurance coverage, we are offering an opportunity for a Housing Assistant role that contributes significantly to our low-income housing program operations.

POSITION SUMMARY

The Housing Assistant supports Property Managers and Property Certification Specialists in managing processes related to low-income housing programs. This position involves providing customer service to tenants residing in BHA properties.

ESSENTIAL FUNCTIONS

  • Maintain a professional image and attitude.
  • Answer phone calls pleasantly and professionally.
  • Communicate courteously with residents, applicants, and representatives from other organizations.
  • Handle rent processing for BHA residential properties, including issuing rent receipts.
  • Assist in lease-up processes, application procedures, lease arrangements, and other customer-related paperwork.

These responsibilities are crucial for the smooth operation of our housing programs and ensuring tenant satisfaction. Join our team to make a meaningful difference in the lives of our community members.

POSITION QUALIFICATIONS

Required Education and Experience

  • Education: High School Graduate or equivalent, although an Associate degree in relevant fields is highly preferred.
  • Experience: 3+ years in office settings, receptionist roles, and customer service experience, with expertise in Microsoft Office and low-income housing programs being advantageous.

Computer Skills: Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Other Requirements:

  • Valid driver's license for Washington State and ability to be covered under the Housing Authority's auto insurance.

Required Competencies

  • Accountability
  • Accuracy
  • Autonomy
  • Communication, Oral and Written
  • Customer Oriented
  • Detail Oriented
  • Ethical
  • Honesty/Integrity
  • Initiative
  • Interpersonal Skills
  • Organized
  • Self-Motivated
  • Team Building

WORK ENVIRONMENT

This position primarily involves office-based work with occasional physical demands such as lifting and carrying up to 20 pounds. The role requires hand-eye coordination to operate office equipment efficiently.

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands Lift/Carry
Stand O 10 lbs or less O
Walk O 11-20 lbs O
Sit F 21-50 lbs O
Manually Manipulate F
Reach Above Shoulder O
Push/Pull
Climb N 12 lbs or less OCrawl N 13-25 lbs O
Squat or Kneel N Bend O
Grasp O
Speak F
Other Physical Requirements

  • Vision (Near)
  • Sense of Sound - listening to instructions and customer comments


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