Systems Administrator

1 week ago


Salem, Oregon, United States State of Oregon Full time
Position Title:

Systems Administrator (Information Systems Specialist 6)

About the Job and the Company:

Join the Oregon Department of Agriculture's (ODA) Information Technology team as a Systems Administrator (Information Systems Specialist 6). If you're someone who enjoys solving problems, believes in top-notch customer service, and can ensure networks, servers, and business systems run smoothly while delivering an outstanding experience to users, then this is the place for you

Why Choose ODA:
  • Innovative Mission: ODA plays a key role in safeguarding and promoting Oregon's agricultural communities and economies.
  • Diverse Programs: With 38 programs that cater to diverse needs, ODA's work impacts everyone from farmers in the fields to high-tech labs serving all Oregonians.
  • Collaborative Agency: ODA's team, known as 'aggies,' is dedicated to supporting farmers and ranchers statewide, and as a Systems Administrator, you'll assist staff across various programs.

This position is full-time and permanent, based in Salem, Oregon.

Responsibilities:
  • Oversee network infrastructure, including switches, routers, firewalls, and VPNs.
  • Set up and manage server operating systems, both Windows and Linux, in virtualized environments.
  • Keep an eye on server performance, perform backups, and handle disaster recovery processes.
  • Collaborate with developers and vendors to customize business systems as needed.
  • Provide technical support for complex issues and offer timely solutions.
  • Troubleshoot technical problems related to various systems and devices.
  • Communicate effectively with users to understand their needs and provide solutions.
  • Coordinate with external parties to ensure seamless service delivery.
  • Maintain documentation and create knowledge base articles for problem-solving.
Requirements:
  • Proven ability to resolve network, server, and business system issues efficiently.
  • Experience with Directory Services and implementing security measures.
  • Familiarity with cloud-hosted infrastructure and troubleshooting systems.
  • Ability to document incidents, write technical content, and provide training.
  • Strong communication skills and the ability to work independently under pressure.
  • Capability to build relationships and collaborate across the organization.
  • Commitment to delivering excellent customer service.
  • Minimum of 7 years of experience in systems administration or a related field.

Preferred Qualifications:

  • Clear communication skills with technical and non-technical audiences.
  • Empathy towards users facing technology challenges.
  • Familiarity with M365 systems and the Apple ecosystem.
  • Knowledge of modern IT assets and support systems.

If you meet these criteria, be sure to highlight them in your application.

Recruitment Timeline:
  • Application Deadline: June 24, 2024
  • 1st Round Interview: July 5 - 12, 2024
  • 2nd Round Interview (if needed): To be announced

How to Apply:

  • Submit a cover letter and resume demonstrating your qualifications.
  • Address your cover letter to Ryan Schlunz, CIO.
  • Check your Workday account for additional tasks post-submission.
Benefits:

This role offers a dynamic work environment and a competitive benefits package, including medical, vision, dental coverage, paid leaves, and retirement benefits.

Additional Information:
  • Current state employees should apply through Workday.
  • This position is not union-represented.
  • Future vacancies may be filled through this recruitment.
  • Salary is non-PERS qualifying; additional benefits may apply for PERS qualifying employees.
  • US Employment Eligibility: Visa sponsorship not provided; candidates must confirm work authorization.

Questions or Need Help?
If you have any inquiries or require assistance during the recruitment process, feel free to reach out to the designated recruiter.



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