Overnight Front Desk Agent

2 weeks ago


Portland, Oregon, United States Hyatt Full time

We are hiring a Full-time Overnight Front Desk Agent / Night Auditor for an exciting role within our Front Office at Hyatt Regency Portland. As the Overnight Guest Experience Host / Night Audit, you will ensure a seamless check-in and check-out experience for our guests. Your responsibilities include assisting guests with account settlements, handling luggage, providing information about hotel services and local attractions, and answering guest inquiries. This role offers many opportunities for casual interactions, contributing directly to the overall guest experience.

What will you get working at Hyatt Regency Portland?

  • Health Benefits for you and your dependents
  • Paid Vacation, Sick and Holidays
  • 401K Plan with Matching Contributions
  • Employee Stock Purchase
  • Wellbeing Programs
  • Complimentary Meals
  • Tri-Met Pass Discount
  • $5 Garage Parking
  • Tuition Reimbursement Program
  • Family Bonding Benefits as well as Oregon Paid Leave
  • Complimentary hotel nights, friends, and family discounts at Hyatt properties worldwide
  • Opportunities to participate in our Hyatt Regency HyPride Program
  • An inclusive work environment that values diversity and teamwork

About Hyatt Regency Portland

The Hyatt Regency Portland offers luxury accommodations and exceptional dining experiences in the heart of the city. This premier hotel destination is committed to delivering unparalleled service while providing a positive work environment for its employees. Join us in upholding the Hyatt standard of hospitality and excellence.

Job Qualifications:

  • Ability to work overnight, weekends, and holidays
  • Ability to push/pull/carry 35 lbs. and stand for long periods
  • Refined verbal and written communication skills
  • Passion for delivering outstanding customer service
  • Previous customer service experience preferred

Hyatt Regency Portland Convention Center is an equal employment opportunity and affirmative action employer that values inclusion and diversity. We seek applicants who are ready to excel in a performance-driven environment. If you are prepared for this challenge, we welcome you to apply.


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