Customer Support Supervisor

1 week ago


Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time


The Customer Support Supervisor role is responsible for overseeing the Benefits Customer Support team that services the University's staff, faculty, retiree and student population.

As the Customer Support Supervisor, you will coordinate with the UPMC Health Plan to ensure world-class customer service is provided to all university affiliates and uphold the administration of the University's benefits administration handling escalated inquiries, as needed.

This role is also responsible for documenting and monitoring the internal workflow processes, performance metrics and other reporting related to the customer support team.



  • Pittsburgh, Pennsylvania, United States RHA Health Services Full time

    We are hiring for: Direct Support Supervisor / PAHrtners Deaf Services Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at...


  • Pittsburgh, Pennsylvania, United States WHC World Wide LLC Full time

    Pittsburgh Transportation Group is actively seeking to fill the position of a full-time a Customer Support Specialist__ to assist with our daily transportation operation in Pittsburgh, PA.We are looking for qualified individuals with dispatch/transportation experience to provide excellent customer service to both our drivers and passengers.Responsibilities...


  • Pittsburgh, Pennsylvania, United States Fortive Full time

    Overview:The position of Customer Success Associate, Technical Support is based in Pittsburgh, Pennsylvania. This is an entry position with the goal to progress to Customer Success Specialist, Technical Support within six months. The main responsibility of the role is to complete training and under mentorship provide quality support to our customers on...


  • Pittsburgh, Pennsylvania, United States Fortive Full time

    Overview:The position of Customer Success Associate, Technical Support is based in Pittsburgh, Pennsylvania. This is an entry position with the goal to progress to Customer Success Specialist, Technical Support within six months. The main responsibility of the role is to complete training and under mentorship provide quality support to our customers on...


  • Pittsburgh, Pennsylvania, United States Citizens Financial Group, Inc. Full time

    If you're a critical thinker, detail-oriented, and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist . In this role, you'll play a crucial part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our most critical departments at Citizens. Our Fraud...


  • Pittsburgh, Pennsylvania, United States Glade Run Lutheran Services Full time

    Position Summary: The role of the Supervisor/Therapist - Forensic Services Support Program is to provide services to incarcerated individuals who experience mental and behavioral health concerns. Through therapeutic intervention the supervisor/therapist will help to ensure a stable transition back into the community for those serviced. This would occur by...


  • Pittsburgh, Pennsylvania, United States ACTS-Aviation Security Inc Full time

    Join a Global Leader in Aviation Security ACTS Aviation Security has immediate full-time opening for Aviation Security Supervisor at the Pittsburgh International Airport.ACTS offers competitive wages and benefits, including medical, dental and vision insurance, 401(k) with company match, and paid vacations and holidays. ACTS-Aviation Security, is a part of...


  • Pittsburgh, Pennsylvania, United States Panera Bread Full time

    Panera Bread Montour Church Place is currently hiring a full time or part time Restaurant Supervisor for our Pittsburgh, PA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Panera Bread Montour Church Place in order to achieve...

  • House Supervisor

    1 week ago


    Pittsburgh, Pennsylvania, United States Holy Family Institute Full time

    Job DetailsJob Location Main Campus - Pittsburgh, PA DescriptionReports to: Program Manager Hours: Full Time position - 40 hours per week MISSION AND NEED: Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh's largest social service...


  • Pittsburgh, Pennsylvania, United States AAA East Central, AAA Careers Full time

    AAA Call Center Supervisor - Roadside AssistanceAAA East Central has an in-office opportunity for a Call Center Supervisor in the East Liberty Headquarters office in Pittsburgh. The shift for this position is 2:30pm - 11:00pm.If you are a career-minded, service driven professional looking to join a fast-paced organization then you have come to the right...


  • Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Customer Care SpecialistFor more information about the Office of Business, Hospitality and Auxiliary Services, please visit our website at and check us out on social media: LinkedIn: @BHASPitt Twitter: @PittBASRV Facebook: @PittBASRV Job Summary Serves as contact for internal and external customers and responds to routine inquiries and needs. Resolves...


  • Pittsburgh, Pennsylvania, United States Duquesne Light Full time

    Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy,...


  • Pittsburgh, Pennsylvania, United States Dollar Bank Full time

    Job Description Do you want to start your career as an entry level supervisor? Do you enjoy helping people? Do you enjoy problem solving? Does having the opportunity to better someone's financial well-being sound appealing to you? Do you thrive in an ever-changing environment? If you answered YES to any of these questions, then a career at Dollar Bank is a...

  • Front Desk Supervisor

    1 month ago


    Pittsburgh, Pennsylvania, United States AC Hotel Pittsburgh Downtown Full time

    We are hiring a Front Desk SupervisorWe are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service...

  • Front Desk Supervisor

    4 weeks ago


    Pittsburgh, Pennsylvania, United States AC Hotel Pittsburgh Downtown Full time

    We are hiring a Front Desk SupervisorWe are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service...


  • Pittsburgh, Pennsylvania, United States Air National Guard Units Full time

    As an Aircraft Mechanic Supervisor, WS , you will plan weekly or monthly work schedules and sequence of operations. Assign tasks to be performed. Recommend and participate in the selection of personnel to fill vacancies. Perform the nonsupervisory work of the function as needed. Implement regulatory safety requirements and ensures that subordinates wear...


  • Pittsburgh, Pennsylvania, United States St. Clair Health Full time

    SummaryWhile performing duties related to St. Clair Hospital or the Mt. Lebanon Surgical Center of St. Clair Hospital, this position is responsible for maintaining the overall appearance of the Hospital by ensuring the cleanliness of the building and grounds; assigning and directing daily work activities of Environmental Support Service Assistants in the...

  • Grants Supervisor

    1 week ago


    Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Grants Supervisor Acts as point person for inquiries from team members regarding grants, contracts, and University guidelines while -managing large projects across disciplines and faculty.- Reviews submissions for compliance and advises on administrative requirements.- Prepares proposal elements and monitors proposal status.- Collaborates to manage the...

  • Grants Supervisor

    2 weeks ago


    Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Job DescriptionGrants SupervisorActs as point person for inquiries from team members regarding grants, contracts, and University guidelines while -managing large projects across disciplines and faculty.- Reviews submissions for compliance and advises on administrative requirements.- Prepares proposal elements and monitors proposal status.- Collaborates to...

  • Grants Supervisor

    1 week ago


    Pittsburgh, Pennsylvania, United States University of Pittsburgh Full time

    Grants SupervisorActs as point person for inquiries from team members regarding grants, contracts, and University guidelines while -managing large projects across disciplines and faculty.- Reviews submissions for compliance and advises on administrative requirements.- Prepares proposal elements and monitors proposal status.- Collaborates to manage the...