![AAA East Central, AAA Careers](https://assets.phenompeople.com/CareerConnectResources/prod/ACOSUS/images/AAAEastCentral-1653558838749.jpg)
AAA Call Center Supervisor
3 days ago
AAA East Central has an in-office opportunity for a Call Center Supervisor in the East Liberty Headquarters office in Pittsburgh. The shift for this position is 2:30pm - 11:00pm.
If you are a career-minded, service driven professional looking to join a fast-paced organization then you have come to the right place. AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding.
What you can expect:
- Plans, schedules and directly supervises the daily activities and operations of the Call Center on assigned shift and performs various administrative functions to ensure customer satisfaction.
- Monitors workloads and assignments, changes priorities and schedules as needed to assure customer service calls are completed in an efficient and timely manner as measured by customer satisfaction standards.
- Resolves escalated service issues.
What you should bring:
- Previous supervisory experience and demonstrated ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Working knowledge of computer-aided dispatch operations.
- Ability to analyze and solve problems.
- Ability to multi-task and work in a fast-paced environment.
- Strong interpersonal skills and the ability to work effectively with a wide range of customers, adapting style to meet business needs.
- Ability to drive issues through to resolution; highly professional and business-like in communications and interactions with internal staff and external customers.
- Demonstrated ability to communicate effectively, both orally and in writing.
- Ability to make sound and effective administrative or procedural decisions and judgments.
- Knowledge of geographic area and the ability to read maps.
- Post-secondary course work or education preferred with at least 3 years of work related to job responsibilities.
Benefits:
- · Extraordinary medical/dental/vision/life benefits
- · 401(k) Savings plan with company match
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts (membership, insurance, travel, entertainment, services and more)
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
-
Distribution Supervisor
2 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeUnder the general direction of the Distribution Manager, this position is responsible for the direct management of the labor resources at the System's centralized distribution center. This position is responsible for managing all inventory supply dis Distribution, Supervisor, Healthcare, Transportation
-
Crisis Clinician, Supervisor
2 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeResolve Crisis Services is looking for a Crisis Clinician Supervisor to oversee our team of Crisis Clinicians in the Mobile Expansion department, where you'll make a real difference in the lives of individuals facing mental health crises in our community. You'll collaborate closely with various community programs, including mental health providers, homeless...
-
Registered Nurse Supervisor
1 week ago
Pittsburgh, Pennsylvania, United States Squirrel Hill Wellness and Rehabilitation Center Full timeRegistered Nurse (RN)Supervisor Registered Nurse (RN) Supervisor Sign-On Bonus: Full-time $10,000.00, Part-time $7, paid via bi-weekly during first year of employment)Who are we? Squirrel Hill Wellness and Rehab Center is a nursing facility with a positive culture and fantastic opportunities for career progression. We are located in one of the most diverse...
-
Contact Center Specialist
1 week ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeUPMC Department of Neurosurgery is hiring a full-time Contact Center Specialist to support their team onsite at UPMC Presbyterian Hospital in Oakland, PA In this position, you will work in office from 8:00am-4:30pm, Monday-Friday. No evenings, weekends, or holidays requiredThis position is part of a call center team that supports a group of over 22...
-
Supervisor, Pathologists' Assistant
2 weeks ago
Pittsburgh, Pennsylvania, United States UPMC - Pittsburgh Medical Center Full timeJob Description UPMC Pathology department is looking to add a Supervisor Pathologists' Assistant to join our leadership team The Supervisor will be based out of both the UPMC Presbyterian and UPMC Shadyside hospital labs and will work daylight hours with no weekends or holidays. We are a high-volume, fast-paced pathology lab that exists in a busy, urban...
-
Supervisor, EVS
2 weeks ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Medical Center Full timeSupervise and coordinate the activities of Lead Persons Floor & Project Technician and Housekeepers engaged in cleaning and maintaining premises of UPMC. Assign tasks to workers, and inspect completed work for conformance to standards. Oversee the di Operations Manager, Supervisor, Technician, CT Tech, Healthcare, Business Services
-
Direct Support Supervisor
1 week ago
Pittsburgh, Pennsylvania, United States RHA Health Services Full timeWe are hiring for: Direct Support Supervisor / PAHrtners Deaf Services Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at...
-
Housing Coordinator
2 weeks ago
Pittsburgh, Pennsylvania, United States Allegheny County Department of Human Services Full timeJob DescriptionJob DescriptionSalary: $55,800.00 Per YearJob DescriptionThe Housing Coordinator, Allegheny County Department of Human Services (DHS), Area Agency on Aging (AAA), Older Adult Services Bureau, Housing Unit, under the authority of the Aging Care Management Supervisor 1, (DHS – AAA), assumes a role across the Housing Programs in the Older Adult...
-
Collections Specialist for Medical Office
2 weeks ago
Pittsburgh, Pennsylvania, United States Metro Community Health Center Full timePatient Access SpecialistPosition Reports To: Patient Access Supervisor FLSA: Non-ExemptPositions reportinginto this job: NoneJob Summary:This position is responsible for patient scheduling, registration, financial collections and the daily clerical support of the health center for the delivery of primary care to the patients and families of Metro Community...
-
Restaurant Supervisor
4 weeks ago
Pittsburgh, Pennsylvania, United States Pittsburgh Marriott City Center Full timeThe award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many...
-
Restaurant Supervisor
1 month ago
Pittsburgh, Pennsylvania, United States Pittsburgh Marriott City Center Full timeThe award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many...
-
Distribution Supervisor
2 weeks ago
Pittsburgh, Pennsylvania, United States UPMC Full timeAt UPMC, we're all here for the same reason - to make Life Changing Medicine happen. Join our team and you will play a unique and important role in our mission to change healthcare for the better.Why Join UPMC?We don't just take care of patients - we take care of our team, too. And we have the data to prove it.In addition to the benefits you'd expect from an...
-
Center Medical Director
2 weeks ago
Pittsburgh, Pennsylvania, United States CSL Plasma Full time1. Serves as the primary physician for reporting to the Food and Drug Administration and in such capacity provides medical oversight in compliance with applicable Federal and State regulations including the applicable sections of Title 21 of the Code of Federal Regulations and monitors medical compliance of the center.Either serves as or delegates to another...
-
House Supervisor
2 weeks ago
Pittsburgh, Pennsylvania, United States Holy Family Institute Full timeJob DetailsJob Location Main Campus - Pittsburgh, PA DescriptionReports to: Program Manager Hours: Full Time position - 40 hours per week MISSION AND NEED: Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh's largest social service...
-
Direct Care Supervisors
2 weeks ago
Pittsburgh, Pennsylvania, United States Lifesteps of Western PA Full timeNEW INCREASED PAY RATESLifesteps is hiring two Full-Time Supervisors to oversee Residential Homes and Direct Care Staff for the Bellevue / Westview area of Pittsburgh, and also the McCandless / Mcknight area of Pittsburgh, PA. Lifesteps is a non-profit human services organization which has been serving Western Pennsylvania for over 100 years by "helping...
-
Front Desk Supervisor
4 weeks ago
Pittsburgh, Pennsylvania, United States Pittsburgh Marriott City Center Full timeThe award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many...
-
Front Desk Supervisor
1 month ago
Pittsburgh, Pennsylvania, United States Pittsburgh Marriott City Center Full timeThe award-winning Pittsburgh Marriott City Center effortlessly blends style & substance in the heart of the city. You'll find our hotel near Acrisure Stadium across from PPG Paints Arena & minutes from downtown. Spacious, intuitively designed rooms & suites feature pillowtop bedding, flexible workspaces, marble bathrooms & high-speed internet access; many...
-
Operations Supervisor
1 week ago
Pittsburgh, Pennsylvania, United States ASM Global Full timeJoin our team and get access to some of the most exciting events in the Greater-Pittsburgh area that include annual conventions, sporting events, public shows, celebrity galas and prestigious gatherings Work alongside other rock stars as we create a never-forgetting experience for our guests When joining our team, you will also gain access to DAY ONE...
-
Custodial Services Supervisor
1 week ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeCustodial Services SupervisorThe Custodial Services Supervisor performs responsible supervisory work involving the assignment and direct supervision of custodial employees in maintaining the cleanliness of buildings, offices, classrooms, fitness centers, laboratories, furnishings, and equipment, as well as building entrances and exterior walkways. The...
-
Custodial Services Supervisor
4 days ago
Pittsburgh, Pennsylvania, United States University of Pittsburgh Full timeCustodial Services Supervisor The Custodial Services Supervisor performs responsible supervisory work involving the assignment and direct supervision of custodial employees in maintaining the cleanliness of buildings, offices, classrooms, fitness centers, laboratories, furnishings, and equipment, as well as building entrances and exterior walkways. The...