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Member Experience Associate/ Pre Sales Associate WESTCHASE

4 months ago

Stafford, Texas, United States Retro Fitness of Mesquite Full time
Job DescriptionJob DescriptionThis Is a Pre-Sales position that will transition into a Member Experience position for our brand-new gym in Westchase, Houston once it opens We are looking for sales-driven individuals who excel in working in a pre-sales environment. If this description matches you, apply NOW

Benefits and Perks:
  • Flexible scheduling
  • Growth Opportunities
  • Complimentary Gym Membership

Job Expectations:
  • Work your scheduled shifts and arrive on time every shift
  • Arrive for your shift in full uniform: brand-approved shirt, khaki or black athletic pants, and sneakers (be well groomed, neat, and presentable)
  • Aim to exceed customer expectations at every opportunity
  • Make eye contact with customers
  • Smile authentically at customers
  • Speak enthusiastically to customers
  • Be attentive and courteous to customers
  • Keep a sense of urgency and hustle when it comes to helping customers
  • Keep a positive, upbeat personality.
  • Be able to communicate clearly, professionally, and proactively when needed.
  • Prior experience in sales, retail, or hospitality is helpful.
  • Active CPR/AED certification preferred.

Job Responsibilities:
  • Greet and check in members as they come in.
  • Resolve customer issues in an effective manner.
  • Sell memberships, retail, and merchandise.
  • Follow up with prospects promptly.
  • Ensure a safe and clean health club environment for members and staff.
  • Open and close the facility if scheduled.
  • Follow company policies, procedures, and best practices.