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Assistant Manager

3 months ago

Depew, New York, United States Tim Hortons Full time

The Tim Hortons Assistant Manager position assists in managing all aspects of a restaurant's operation in order to ensure that Tim Hortons' standards around people, product, cleanliness, and an Exceptional Guest Experience are fulfilled. The Assistant Manager will also assist in sustaining, directing, and increasing sales growth and profit levels.

We also offer many other great benefits such as:

  • A fun work environment where you can positively influence others.
  • Leadership opportunities to gain real-world management experience to help you reach your professional goals.
  • Competitive pay.
As an Assistant Manager you will:
  • Assists with ordering of supplies and overall building maintenance and cleanliness
  • Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards
  • Is able to enforce and comply with pre-established Tim Hortons operating procedures
  • Ensures high standards of guest experience are maintained
  • Resolves guest complaints and turns potentially negative situations into positive ones
  • Leadership, and works as required in various areas during busy periods to maintain optimal guest service levels
  • Manages team member schedules to ensure adequate coverage on all shifts
  • Understands the importance of supporting the Manager and presents a 'unified front' to all team members.
Requirements:
  • Experience, within the last two years, in fast-food with a drive-thru.
  • Management experience required.
  • Occasional lifting of boxes weighing between lbs.
  • Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)