Part-Time Dispatcher
1 week ago
Job Hours:
- Part-Time Saturday and Sunday (8,10 or 12 hour schedule available)
- Check Proof of Delivery ("POD"), pieces, and verify jobs in company's dispatch technology
- Receive calls from customers and dispatch Contractors for pick-up's and deliveries
- Prioritize multiple calls according to urgency and importance
- Monitor routes and status of Contractors to coordinate and prioritize their activities
- Provide Contractors with information about orders, traffic, obstacles and requirements
- Plan and execute customer deliveries via dispatch software
- Proactively communicate with customers to maintain excellent customer satisfaction
- Strong communication skills - must be able to clearly speak to and listen to Contractors on the phone.
- Must be comfortable communicating with multiple drivers and clients at the same time - Comfortable multi-tasking and managing multiple tasks
- Previous experience prioritizing inquiries to meet customer's needs.
- Comfortable operating a multi-line phone system
- Previous experience in a call center or dispatching role is preferred
- MUST be comfortable handling a high call volume.
- Proficiency in Microsoft Excel
- Be able to lift, pull, move, and carry as much as 50 pounds
- Have their driving record reviewed through a Motor Vehicle Report (MVR)
- Provide proof of COVD-19 vaccination
- Pass a tuberculosis test (due to the medical / hospital nature of the work)
- Receive an annual Influenza ("Flu") vaccination
- Be vaccinated against Measles, Mumps, and Rubella ("MMR")
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4 weeks ago
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