Service Desk Dispatcher

2 weeks ago

Manassas, United States Matrix Computer Consulting Full time

Don't have a ton of experience, just getting started or returning to the work force? Got your act together? Can communicate and work effectively with other humans?

**We've got the job for you. It's full time. With real benefits, no BS.**

We are looking for a responsible, self-starting Service dispatcher to manage our service desk operations. Must be highly organized and motivated.

Look, we need someone that has it together and can keep our techs on track - showing up at the right time, at the right place with the right gear is crucial. We have systems in place to do this but we need a person to manage the process.

We're a tech firm so the atmosphere is pretty loose but everyone works hard.

Here's the rest of the boring stuff:
Dispatcher responsibilities include managing the tickets that clients submit, assigning those tickets to our Techs and coordinating activities with our clients.

MUST be organized.

**Responsibilities**
- Answer and direct phone calls
- Assign and manage tickets
- Manage tech schedules and time sheets
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

**Skills**
- Experience as a Dispatcher, administrative assistant or office admin assistant
- Knowledge of office management systems and procedures
- Working knowledge of office equipment, like printers
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

Pay: $30,000.00 - $40,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Experience level:

- 1 year

Schedule:

- 8 hour shift

Application Question(s):

- Are you a US Citizen?

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

  • Remote Customer Service Representative/dispatcher

    4 weeks ago

    Manassas, United States Service Specialties, Inc. Full time

    We specialize in creating comfort through indoor heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. **Job Role** SSI's Customer Service Representatives/Dispatcher will...

  • Dispatcher

    3 weeks ago

    Manassas, United States My Plumber Plus Full time

    Hiring: Dispatcher – Generous Benefits! Are you the EXCEPTIONAL Dispatcher we're searching for? As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is the result of a century-long commitment to excellence! Success as a Dispatcher involves efficiently coordinating customer requests with...

  • Dispatcher

    2 weeks ago

    Manassas, United States My Plumber Plus Full time

    Hiring: Dispatcher – Generous Benefits! Are you the EXCEPTIONAL Dispatcher we're searching for? As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is the result of a century-long commitment to excellence! Success as a Dispatcher involves efficiently coordinating customer requests with...

  • Dispatcher

    1 week ago

    Manassas, United States F.H. Furr Full time

    Overview: About Us: - F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best" - A proud major player in the residential home services business for over 42 years - The Company has over 750 employees across Virginia, Maryland, DC and Delaware with regional headquarters in Manassas, VA Why Choose Us: - Competitive compensation and...

  • Dispatcher

    2 weeks ago

    Manassas, United States My Plumber Plus Full time

    Job DescriptionJob DescriptionHiring: Dispatcher – Generous Benefits!Are you the EXCEPTIONAL Dispatcher we're searching for? As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is the result of a century-long commitment to excellence!Success as a Dispatcher involves efficiently...

  • Dispatcher

    3 weeks ago

    Manassas, United States My Plumber Plus Full time

    Job DescriptionJob DescriptionHiring: Dispatcher – Generous Benefits!Are you the EXCEPTIONAL Dispatcher we're searching for? As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is the result of a century-long commitment to excellence!Success as a Dispatcher involves efficiently...

  • Dispatcher

    1 month ago

    Manassas, United States F.H. Furr Full time

    Overview About Us: F.H. Furr Plumbing, Heating, A/C, and Electrical Inc. - "Absolutely the Best" A proud major player in the residential home services business for over 42 years The Company has over 750 employees across Virginia, Maryland, DC and Delaware with regional headquarters in Manassas, VA Why Choose Us: Competitive compensation and benefits package...

  • Dispatcher

    4 weeks ago

    Manassas, United States Repair 24 Full time

    We are looking for an experienced hvac/refrigeration dispatcher -Must have experience in the HVAC repair / refrigeration repair office field. You will be working out of our office in Manassas VA. We are a fast paced/fast growing company. We will be interviewing and hiring this week! SHIFT IS MONDAY-FRIDAY -MUST WORK ON CALL 1 A MONTH. - General coordination...

  • Full Time Nemt Dispatcher Shift 6am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    **Job Summary**:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and surrounding...

  • Full Time NEMT Dispatcher Shift 9am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    Job Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and surrounding areas. ...

  • Full Time NEMT Dispatcher Shift 9am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    Job DescriptionJob DescriptionJob Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and...

  • Full Time NEMT Dispatcher Shift 6am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    Job DescriptionJob DescriptionJob Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and...

  • Full Time NEMT Dispatcher Shift 9am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    Job DescriptionJob DescriptionJob Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and...

  • Full Time NEMT Dispatcher Shift 6am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    Job DescriptionJob DescriptionJob Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and...

  • Full Time NEMT Dispatcher Shift 6am

    1 week ago

    Manassas, United States H&M Transport Full time

    Job DescriptionJob DescriptionJob Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and...

  • Full Time NEMT Dispatcher Shift 9am

    1 week ago

    Manassas, United States H&M Transport Full time

    Job DescriptionJob DescriptionJob Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and...

  • Full Time NEMT Dispatcher Shift 6am

    2 weeks ago

    Manassas, United States H&M Transport Full time

    Job Summary:Dispatchers are responsible for the coordination of travel operation while providing superior customer service. Effectively leverage resources to maximize productivity. While ensuring prompt, courteous, and efficient service to our clients. Must have extensive knowledge of Northern Virginia, Manassas area and surrounding areas. ...

  • Dispatch Representative

    3 weeks ago

    Manassas, United States Two-Tac LLC Full time

    Description G.I. Johns is looking to grow its team with a Customer Service/Dispatch Representative for our location in Manassas Park, VA. G.I. Johns is a new and quickly growing veteran-owned business that provides portable sanitation solutions around the Northern Virginia, Southern Maryland, and Washington D.C. area. If you want a fast-paced and exciting...

  • Routing & Dispatch Manager (Virginia)

    3 weeks ago

    Manassas, United States Two-Tac LLC Full time

    Description Assistant Routing & Dispatch ManagerG.I. JOHNS is looking to hire a full-time Routing & Dispatch Manager at their Manassas Park, VA location. This is a key management role leading the day-to-day operations of a rapidly growing portable sanitation company that takes pride in doing things the right way and executing on the impossible.Owned by...

  • Routing & Dispatch Manager (Virginia)

    3 weeks ago

    Manassas Park, United States Two-Tac LLC Full time

    Description Assistant Routing & Dispatch ManagerG.I. JOHNS is looking to hire a full-time Routing & Dispatch Manager at their Manassas Park, VA location. This is a key management role leading the day-to-day operations of a rapidly growing portable sanitation company that takes pride in doing things the right way and executing on the impossible.Owned by...