![REVELUTION LLC](https://media.trabajo.org/img/noimg.jpg)
Administrative Services Representative
2 weeks ago
ReveLution is a growing third-party billing, consulting, and medical administration company committed to providing the highest quality of billing services to our clients. We are currently seeking a medical scheduling and patient services representative who has experience in a related role and demonstrates a drive to excel. We seek to bring on team members who take great pride in their work to join our dynamic, growing team.
JOB SUMMARY:
Handling calls and scheduling patient appointments.
Acting as a liaison between patients, physicians, and other medical professionals for the purpose of coordinating appointments and triaging miscellaneous calls.
This is a role that requires providing a excellent customer service while handling a high volume of calls and other tasks.
LOCATION:
- This is a fully remote role.
PRIMARY JOB DUTIES:
- Handling, triaging, and directing calls as they are received.
- Scheduling patient appointments.
Register patients
- Obtain completed demographics and medical insurance information.
Chart prep
- Obtain outside records from affiliated care providers (ie: Referring physician, surgeon(s), primary care physician, diagnostic imaging facilities, and hospitals).
- Request referrals as needed from insurance companies and/or primary care offices.
- Process additional information requests from affiliated care providers.
- Review provider schedules, verify insurance and request authorizations as needed.
- Process additional information requests from affiliated care providers.
QUALIFICATIONS:
- English/Spanish Bilingual preferred.
- 1+ year(s) experience in a customer service focused position.
- 1+ year(s) experience in a medical scheduling role preferred.
SKILL SETS:
- Excellent customer service skills.
- Strong organization and multitasking skills.
- Exemplary written and verbal communication skills.
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