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Front Desk Agent

3 months ago

Zanesville, Ohio, United States Aimbridge Hospitality Full time

Front Desk Agent Job Summary:

  • Responsible for providing exceptional guest service during their stay
  • Tasks include registering guests, making reservations, and concierge duties
  • Maximize room revenue and occupancy

Qualifications:

  • High School diploma or equivalent
  • Positive, detail-oriented personality
  • Ability to multitask and problem-solve
  • Effective communication skills
  • Operational knowledge of Microsoft Office suite

Responsibilities:

  • Approach all encounters with guests in a friendly manner
  • Maintain high standards of personal appearance
  • Comply with hotel policies and regulations
  • Answer guest inquiries and provide information
  • Participate in the creation of an enjoyable work environment

About the Company:

Join a world of possibilities with Aimbridge Hospitality, the global leader in third-party hotel management with a portfolio of over 1,550 hotels across 22 countries. Our associates are dedicated to serving guests and driving exceptional results.