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Customer Service Representative

4 months ago

Charlotte North Carolina, United States Dilling Heating, Cooling, Plumbing & Electrical Full time

Overview:
Stability | Competitive weekly Pay + Benefits | Growth Opportunities + Training |


Looking to TRADE UP to a better opportunity? Trade Up Atlantic, a talent placement group for plumbers, electricians, and HVAC technicians, has partnered with Dilling Heating Cooling Plumbing and Electrical to find the best Customer Service Representative in the area.

Contact us to talk about your future

Why join THIS team?

Medical, Prescription, Dental, Vision

Disability & Term Life Insurance

Matching 401k benefits

On-going training & development, & growth opportunities

Paid Holidays

Paid Time Off (PTO)

What you will do:
Call customers from prior day for quality check

Call maintenance customers and schedule visits

Call on customer list to offer promotions

Follow up on reviews positive and negative

General inbound customer service

What you bring:
Customer service: 1 year (Preferred)

Strong attention to details

Conscientious, team player

A desire to help serve customers – previous experience not necessary but a definite plus

Honesty, integrity, quality craftsmanship and a good attitude

Clear background check and drug screen

Who WE Are:


We are a Heating, Cooling, Plumbing and Electrical company in Charlotte, NC that has a small business feel, but large business size, growth, and stability.

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match.

If this sounds like something you would like to join for a long-term career move, apply today

Schedule:
Monday-Friday 10am-7pm with Rotating Weekends

May conduct a pre-employment background check and drug test, subject to applicable law