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Implementation Consultant

3 months ago


Woburn, Massachusetts, United States RCM Technologies Full time
Contract/FTE
Job Title: Implementation Consultant - Veeva CRM
Compensation: up to $100/hr.
Location: Remote
Length of Contract: 6-12 mths.

Position Description:
The Implementation Consultant - Veeva CRM is a role within the RCM Life Sciences organization. The Implementation Consultant - Veeva CRM will be responsible for supporting implementation and upgrade projects around Veeva CRM (and related technologies) for RCM's Life Sciences (Pharmaceutical, Biotech, Healthcare Medical Device) clients.

Responsibilities:
  • Partner with client Commercial Sales and Marketing, Market Access, Commercial Operations, and other stakeholders to implement Veeva CRM and related technology solutions in alignment with key business priorities.
  • Configure Veeva CRM to meet Business Requirements
  • Integrate Veeva CRM with other Veeva Commercial Cloud applications/data
  • Document Technical Requirements based on Business Requirements
  • Provide estimates and timelines to deliver functionality based on Business Requirements
  • Provide updates and status reports to the Project Manager around progress and any issues or blockers
  • Provide advice and guidance on functionality and implementation strategy for Veeva CRM
Qualifications:
  • Strong knowledge of Commercial Field teams' business strategies, processes, and operations within a commercial biotech/pharma environment
  • Veeva CRM configuration experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows, Apex programming.
  • Strong understanding of Veeva CRM data model.
  • Veeva or certification and minimum 3-5 years of hands-on experience configuring and administering Veeva CRM
  • Experience working with a Pharmaceutical, Biotech or Medical Device organization.
  • Experience working in an agile delivery environment. Ability to handle multiple priorities and work under pressure. Professional communications skills is a must.
  • Good functional knowledge of Life Sciences commercialization processes.
  • Expertise in the following areas is Required:
    • Veeva Sales CRM, Medical CRM, and Salesforce CRM
  • Familiarity with the following is a plus:
    • Experience with Commercial Data (KOL, HCP, HCO, Prescription, Sales Territories etc...)
    • Experience with Ancillary Veeva products (OpenData, Link, Align, PromoMats etc...)
Equal Opportunity Statement:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Transparency:
RCM believes in transparency and fairness in compensation. We are committed to providing our employees with competitive salaries that reflect their skills, experience, and contributions to our organization. As part of our commitment to pay transparency, we want to provide you with as much information as possible about our compensation practices.

Disclaimer:
This job posting is intended to describe the general nature and the level of the work to be performed. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

About RCM:
RCM is a leading provider of Business, IT, and Engineering Services to over 1,000 clients in the commercial marketplace including . RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
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