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Sales Associate

3 months ago

Ridgefield, Connecticut, United States Keough's Paint and Hardware Full time
Job Title:
Sales Associate at Keough's Paint and Hardware

Benefits:
  • Varies by location
  • Locally owned and operated
  • Career Advancement Opportunities
  • Employee discounts

You might be a great fit if...
  • You enjoy providing excellent customer service.
  • You strive for continuous improvement.
  • You are passionate about making a difference in your community.
  • You find fulfillment in assisting others.
  • You thrive in team environments.
  • You are driven to acquire new skills.

Job Summary:
Sales associates at Keough's Paint and Hardware play a crucial role in upholding the company's values by delivering exceptional customer service. They are responsible for assisting customers, maintaining a clean sales floor, and expanding their knowledge of the retail industry. The key responsibilities include:

Responsibilities:
  • Provide outstanding customer service by assisting customers in person and over the phone, answering inquiries, helping locate merchandise, and suggesting related products.
  • Create a welcoming atmosphere by ensuring the sales floor is tidy and well-organized.
  • Inform customers about upcoming promotions and new items.
  • Help customers load purchases into their vehicles.
  • Arrange products following set planograms and monitor signage.
  • Restock shelves and participate in stock checks.
  • Maintain store presentation by facing and fronting products.
  • Support store staff with various duties.
  • Prevent theft by recognizing suspicious behavior and adhering to store protocols.
  • Comply with store policies and safety guidelines.
  • Offer key cutting services to customers.

Qualifications:
  • Demonstrated customer service abilities and a professional demeanor.
  • Familiarity with store products and eagerness to expand knowledge.
  • Organized, self-motivated, and problem-solving skills.
  • Understanding of sales strategies and techniques.
  • Proficiency in point-of-sale systems and software like MS Word and PowerPoint.
  • Strong numerical, literacy, and communication proficiencies.
  • Capable of lifting up to 80 lbs.
  • Flexible availability, including weekends.

Goals:
  • Increase sales through effective customer interactions and promoting loyalty programs.
  • Enhance understanding of all store departments.
  • Develop versatility to assist in various store areas.
  • Take a keen interest in store products and provide recommendations to management.
  • Mentor new team members and share product knowledge.