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Dining Room Manager

3 months ago

Ashland, Ohio, United States Thomas Cuisine Full time

Who We Are:

Thomas Cuisine, founded in 1986, is an esteemed privately held contract food service company. We champion the healing potential of whole foods and prioritize crafting fresh scratch-made cuisine daily. Each member of our team embodies our mission, upholds our values, and fosters relationships while consistently prioritizing ethical conduct.

What's in it for you:

Pay: $61,360 per year

Schedule: Full-Time, Wednesday - Sundays

Benefits Include:

Comprehensive medical, dental, and vision coverage with multiple plan options. Generous Paid Time Off and Leave Programs. Employee referral program. Access to wellness initiatives, financial planning, mental health assistance, and more.

Job Specific Duties:

Fine Dining Oversight: Supervise all aspects of the dining room experience, ensuring a high standard of service in line with the community's upscale ambiance. Staff Training and Development: Train, mentor, and motivate dining room staff to deliver exceptional service and maintain professionalism at all times. Resident Satisfaction Focus: Proactively engage with residents to understand their preferences and ensure their dining experience exceeds expectations. Reservation Management: Efficiently manage dining room reservations, optimizing table turnover while accommodating resident preferences and special requests. Dining Room Presentation: Maintain impeccable dining room presentation standards, including table settings, decor, and ambiance, to enhance the overall dining experience. Special Event Coordination: Collaborate with culinary and event planning teams to organize and execute special dining events, such as holiday dinners and themed evenings. Menu Oversight and Adaptation: Work closely with the Executive Chef to develop seasonal menus and adapt offerings to accommodate dietary restrictions and preferences. Compliance and Safety Assurance: Ensure compliance with health and safety regulations, including food handling procedures, sanitation standards, and emergency protocols. Budget Management: Assist in budget development and monitor dining room expenses to optimize resource allocation while delivering exceptional service. Community Engagement: Foster a sense of community through dining events, social gatherings, and personalized interactions, contributing to residents' overall well-being and satisfaction. Additional Responsibilities: Perform assigned duties as needed to fulfill departmental goals and objectives.

Experience / Qualifications:

Minimum 3 years of previous Front of House (FOH) Management experience in an upscale Hotel, Restaurant, or Private Club. A hands-on leader who leads by example, capable of building and developing a team with exceptional standards of service etiquette and hospitality. Innate hospitality skills, remaining calm under pressure while managing a private club dining room. Must reside in the Ashland, Oregon area. Computer literate with familiarity in POS systems or confidence in learning.

Our Commitment to You:

At Thomas Cuisine, we are committed to cultivating a workplace that is diverse, equitable, inclusive, and fosters a sense of belonging for every individual. Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is integral to our company culture, and we continuously strive to evolve and improve in this regard.

REAL Food | Genuine Service | Enduring Relationships