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Parkhurst - Senior Culinary Operations Manager

2 months ago


Ashland, Ohio, United States Eatn Park Hospitality Group Full time
Job Summary

The Senior Culinary Operations Manager at Parkhurst Dining, part of the Eat'n Park Hospitality Group, is responsible for overseeing the day-to-day operations of the dining service department. This includes food production, service, retail, catering, and other areas. The successful candidate will ensure that standards are maintained for food quality, service, sanitation, cash handling, and supervision of team members.

Key Responsibilities
  • Supervise team members in their area of responsibility and consult with management to make changes as needed to improve services.
  • Follow established Parkhurst and client policies and procedures, upholding standards and communicating Smile Plus skills to team members.
  • Assist in purchasing foods and supplies, maintaining presence in service areas to assess customer satisfaction levels and resolve problems.
  • Ensure practices and procedures comply with federal, state, and local regulatory requirements, following human resource policies and procedures.
  • Have input into hiring, performance appraisal, and discipline of staff under management oversight, orienting and training staff as needed.
  • Communicate regularly with staff, both formally and informally, and hold team meetings to ensure staff awareness of department activities.
  • Serve as a role model for team members by maintaining standards for appearance, dress, attendance, and professional behavior.
  • Enforce safety standards with team members, reporting safety problems to management and ensuring sanitation standards are enforced.
  • Maintain morale on their shift through a sense of urgency, professionalism, and team building, resolving team member conflicts as needed.
  • May assist in the planning and execution of catered events in conjunction with other team members, opening and closing the department as required.
  • Perform hands-on tasks as required by the operation and maintain a plan for self-development and professional growth.
Requirements
  • Six or more years of professional experience with four or more years in a food service role.
  • Bachelor's or Associate's Degree in Culinary, Hospitality Management, Business, or related field preferred, or equivalent job-related experience.
  • Ability to perform basic math calculations, organize workloads, and meet time deadlines.
  • Supervisory and team management skills desirable.
Benefits
  • FREE meal during your shift
  • 20% discount on any food purchase at Eat'n Park, Hello Bistro, The Porch, and Parkhurst Dining.
  • Paid time off
  • Management career advancement opportunities
  • Access to continuous development with Smile Universe
  • Eligibility for 401k, vision, dental, and medical plans