Front Desk Agent

1 week ago


State College, Pennsylvania, United States Shaner Hotel Group Full time
Your New Opportunity at Shaner Hotel Group
  • Availability for flexible schedules
  • Address and resolve guest complaints to ensure satisfaction
  • Efficiently handle check-ins and check-outs following hotel procedures
  • Compliance with payment and credit policies
  • Generate and distribute daily reports accurately
  • Collaborate with Housekeeping to resolve room status discrepancies
  • Perform other assigned duties
Key Responsibilities
Deliver exceptional guest services by facilitating check-ins/check-outs, processing payments, and assisting guests professionally and courteously

Core Requirements
  • High school diploma or equivalent
  • Minimum one year of customer service experience; hotel background desirable
  • Effective communication skills with guests, colleagues, and management
  • Proficiency in computer skills
  • Knowledge of local attractions and activities for guest recommendations
About Shaner Hotels

Shaner Hotel Group

Shaner Hotels is a prominent hospitality owner and management company with a diverse portfolio of properties across various states and countries. Our expertise includes hotel development, design, e-commerce, and revenue management. Explore more about us on our official website.

Explore our Toftrees Golf Resort Team

Join the exceptional team at the stunning Toftrees Golf Resort, located in a picturesque wooded area in Centre County, Pennsylvania. Our resort offers unique guest accommodations, a range of amenities including a golf course, pool, fitness center, event spaces, and dining options at The Field Burger and Tap restaurant. The resort has received acclaim from Golf Digest and Meetings & Conventions magazine, making it an exciting place to work.

  • State College, Pennsylvania, United States Steinbacher Goodall & Yurchak Full time

    Job DescriptionWe are looking for a proactive administrative assistant to provide administrative and client support at our office in State College. The role involves handling inquiries, scheduling appointments and business trips, managing office supplies, and representing our brand at community events and across various media platforms. What we offer:Paid...

  • Night Auditor

    1 week ago


    State College, Pennsylvania, United States Shaner Hotel Group Full time

    Job DescriptionBe available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...

  • Front Desk Agent

    3 weeks ago


    State College, United States The Nittany Lion Inn Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    4 weeks ago


    State College, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** This is Part-Time position to start at $15/hr. **Overview** The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To...

  • Fairfield Inn

    2 months ago


    State College, United States Shaner Full time

    The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our guests. Main duties include: Checks guests in upon arriv Front Desk, Agent, Suite

  • Front Desk Agent

    2 weeks ago


    State College, United States Hyatt Place Full time

    **SUMMARY** The Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction. **ESSENTIAL DUTIES AND RESPONSIBILITIES** **Guest Service** - Maintains _guest service_ as the driving philosophy of the operation - Personally demonstrates a commitment to guest service in responding promptly...

  • Front Desk Agent

    3 weeks ago


    State College, United States Hampton Inn State College Full time

    **Full Time** **Overview**: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. **Key Duties & Responsibilities**: - Resolve guest complaints, ensuring guest...

  • Front Desk Associate

    4 weeks ago


    State College, United States Holiday Inn Express Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Front Desk Agent

    2 weeks ago


    College Station, United States The GeorgeCavalry Court Hotels Full time

    Job description **Front Desk Agent** - Must be available mornings Part Time Position Job Summary: Responsible for checking guests in and out accurately, displaying our company's core standards at all times, ensuring the satisfaction of guests, resolving any issues and communicating professionally with guests and other team members. Strong customer service...


  • College Station, United States La Quinta Inn & Suites by Wyndham North College Station Full time

    **Full Job Description** We’re looking for a Front Desk Agent to assist guests with their requests and balance accounts. Front Desk responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running...


  • College Station, United States La Quinta Inn & Suites by Wyndham North College Station Full time

    **Full Job Description** We’re looking for a Front Desk Agent to assist guests with their requests and balance accounts. Front Desk responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running...

  • Front Desk Agent

    2 days ago


    College Station, United States aloft hotel Full time

    **Education & Experience**: Experience in a hotel or a related field preferred. Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with...

  • Front Desk Associates

    4 weeks ago


    State College, United States Ramadasc Full time

    **Job Title:** Front Desk Associates **Job Id:** 104 **Job Location:** State College, Pennsylvania, USA **Key Skills:** TBD **Experience:** 0 - 1 Years **Department:** Front Office **Salary:** $TBD/Hourly **Job Description:** Front Desk Associates **Desired Profile:** **Applying for: Front Desk Associates**


  • State College, United States Blair Plastic Surgery Full time

    BLAIR PLASTIC SURGERY IS LOOKING FOR A HIGH ENERGY, ORGANIZED, MEDICAL FRONT OFFICE SPECIALIST- to start in IMMEDIATE OPENING in the State College location. **Responsibilities**: - Greet and welcome patients and visitors at the front desk - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and maintain...

  • Front Desk Agent CCCS

    2 weeks ago


    College Station, United States Valencia Group Full time

    Job DetailsLevel Entry Job Location Cavalry Court - College Station, TX Position Type Full-Time/Part-Time Education Level Not Specified Travel Percentage None Job Shift Any Job Category Hospitality - Hotel DescriptionUp to $900 RETENTION PROGRAM PAY and MORE. APPLY to FIND OUT! Are you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOU!!! Come be a...

  • Front Desk Agent

    4 weeks ago


    College Point, United States VOCO Fiorello Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago


    College Station, United States Home2 Suites College Stat Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • College Station, United States La Quinta by Wyndham - College Station South Full time

    **Hotel Overview** The La Quinta Inn & Suites - College Station South, an 89 room select service hotel featuring the new Del Sol design is managed by DePalma Hotels & Resorts. The property has been awarded the 2018 TripAdvisor Certificate of Excellence award for two years in a row. We treat guests to a new era of travel with everything from a spacious lobby...


  • College Station, United States Sleep Inn & Suites Full time

    Looking for a lively person to work at Hotel Front Desk. 5 shifts a week including every other weekend. Shifts are 7am-3 pm or 3pm - 11pm. Ideal position for college students as we work with school schedule and there is downtime to study. **Requirements**: 1. High school education or the equivalent. 2. Must be able to clear a background check and...

  • Front Desk Agent

    1 week ago


    College Station, Texas, United States Hyatt Place Full time

    SUMMARYThe Front Desk Agent is responsible for attending to the needs of guests and ensuring the highest possible level of guest satisfaction.ESSENTIAL DUTIES AND RESPONSIBILITIESGuest Service Maintains _guest service_ as the driving philosophy of the operation Personally demonstrates a commitment to guest service in responding promptly to guests' needs...

  • Front Desk Agent

    3 weeks ago


    College Station, United States Hotel McCoy Full time

    n this role of Front Desk/Bar, you will serve as our guests’ first point of contact and manage all aspects of their accommodation. Your responsibilities include registering guests, managing reservations, and providing information about our rooms, rates, and amenities. Ultimately, you will help to create a pleasant and memorable stay for our...


  • College Station, United States Hotel Resource Full time

    **Other** **Front Desk Agent, Part-time $11/HR - Texas A&M Hotel** Front Desk Agent, Part-time $11/HR - Texas A&M Hotel Benchmark Hospitality College Station TX **Front Desk Agent, Part-time $11/HR - Texas A&M Hotel** **Company:** Benchmark Hospitality **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:**...