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Manager
4 months ago
Under the direction of the Director of International Student Advising, this position serves as a lead for the Student Advising team supervising, coordinating and managing unit-wide advising practices relevant to governmental F-1 regulations.
Working Environment
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; frequently required to stand for varying lengths of time and walk moderate distances to perform work. Frequent ending, reaching, lifting, pushing and pulling up to 25 pounds.
Minimum Qualifications
Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Nine (9) years of related administrative experience, which includes three (3) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
Department Statement
The International Students and Scholars Center is one of several departments comprising the Division of Academic Enterprise Enrollment which utilizes a variety of strategies to enroll and support a diverse student population representative of Arizona State University's vision. The International Students and Scholars Center is comprised of a staff of trained experts, versed in the details and requirements of academic and employment-based programs, who provide visa and immigration advice and support to visiting students and scholars. These services include oversight of visa programs, planning and coordinating orientations for the international students and assisting with visa and immigration for new students, staff and scholars.
Arizona State University currently enrolls over 12,000 international students from 145 countries and each year hosts nearly 700 international faculty and scholars. The office working collaboratively with academic and administrative units implements a shared institutional vision of expanded international study, global awareness and comprehensive internationalization to enhance the overall experience of international students and scholars at ASU. ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leaves program (vacation, sick, and family); paid holidays; and retirement programs. Visit for further details, as well as to view ASU President Crow's video on what ASU has to offer employees.
Desired Qualifications
- Background in international education and previous DSO/ARO experience.
- Experience using Sunapsis or similar immigration management software.
- Experience in interpreting and implementing immigration regulations.
- Experience in advising students/clients regarding complex immigration matters.
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU PD at
Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit
Essential Duties
- Support the ISSC F-1 student advising team on immigration matters for F-1 students at all ASU campus locations.
- Lead assigned staff members in developing and implementing advising practices and improved workflow for SEVIS transactions and immigration document processing.
- Provide training and support to advising team on office procedures, immigration regulations, and institutional policies.
- Oversee the maintenance of student files to ensure accurate record keeping and maintaining consistency of PeopleSoft, Sunapsis, and SEVIS records.
- Interface with Department of Homeland Security including Citizenship and Immigration Services (CIS), Immigration and Customs Enforcement (ICE), Customs and Border Protection (CBP), along with various units of Department of State and work with other DSO's to ensure consistent protocol regarding policies and procedures.
- Provide leadership and/or support in the SEVIS Compliance audit projects throughout the semester including SEVIS/Sunapsis alerts, enrollment, new student reporting and immigration compliance audits.
- Develop checklists and procedures for SEVIS processes using Sunapsis database.
- Serve as Designated School Official (DSO) for Arizona State University.
- Work closely and collaboratively with Director to identify, develop and implement annual ISSC goals and objectives; participates in communication and monitoring of activities to ensure achievement.
- Coordinate with other Managers in office in overseeing advising processes relevant to their teams.
- As requested/required, assist ISSC leadership with special projects and other assigned duties.
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.
