General Manager

3 weeks ago


Sarasota, Florida, United States Xylem Inc. Full time


The Position:

The General Manager, Municipal Services is tasked with the responsibility of overseeing the Profit & Loss aspects of Xylem's Regional Water Solutions and Services (WSS) organization. This organization caters to municipalities across North America.

About the Company:
Xylem is a leading provider of water technology and solutions, committed to solving critical water and infrastructure challenges worldwide.

As a key member of the WSS leadership team, the role involves devising and implementing strategies, managing the solutions portfolio, and engaging with external stakeholders to drive growth.

This dynamic role necessitates collaboration with Xylem's Global Operating Divisions and other functional groups to ensure profitability and market positioning.

Core Responsibilities and Tasks:

Strategy Development:

  • Evaluate the Municipal Services market in North America for growth opportunities
  • Develop business plans for North American growth
  • Create strategies to enhance market share
  • Establish sales targets and sales plans
  • Collaborate with cross-functional teams on growth initiatives
  • Identify potential M&A opportunities
  • Lead vendor relationship management strategies

Customer Focus:

  • Foster relationships with key customers and partners
  • Implement outcome-based selling strategies
  • Engage with customers on major opportunities
  • Focus on surpassing customer expectations
  • Enhance customer relationships through proactive interactions
  • Promote customer focus through regular visits

Operations Leadership:

  • Collaborate with operations for demand planning
  • Improve operational efficiencies
  • Drive sales process enhancements
  • Oversee divisional P&L
  • Enhance Service Professionals' operational efficiency

Team Development & Performance Management:

  • Build sales competencies
  • Create a productive and connected team
  • Drive change for profitable growth
  • Monitor performance metrics
  • Develop future leaders
  • Uphold organizational culture and values
  • Foster collaboration and transparency
  • Experience in various portfolio functions

Position Requirements:

  • Bachelor's degree required, MBA preferred
  • 7-10 years of regional general management experience
  • Leadership experience in sales, strategy, and P&L management
  • Knowledge of water & wastewater systems
  • Strong analytical and collaboration skills
  • Embrace challenges and drive change
  • Uphold high ethical standards
  • Effective communication skills
  • Ability to work in a complex environment
  • Manage multiple tasks effectively
  • Motivate teams towards success
  • Strong interpersonal skills

Travel: 30%



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