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Body Shop Estimator

3 months ago

Visalia, California, United States Tom's Body and Paint inc Full time
Duties and Responsibilities:
The primary responsibility of this job is to take care of the customer. This Estimator position means:
  • Writing profitable and accurate sheets thoroughly.
  • Setting expectations by walking a customer through a typical repair process by providing regular updates via phone, email, or text. That way, they understand the timeline and procedures for a repair claim.
  • As well as keeping well-documented files of customer communication/updates and insurance events.
  • This job involves writing estimates in CCC1, getting Used, A/M, and OEM parts quotes, selecting the appropriate parts based on the car and insurance requirements, working with the insurance companies by sending up supplements, and verifying payment.
  • This position also works closely with our CSR staff to get authorizations on estimates, supplements, and final bills and schedule customers for estimate appointments and repair dates.

Also, a part of working at Tom's as a team player will include:
  • Moving and parking vehicles.
  • Driving customers home or to the rental car location in the shop vehicle.
  • Answering phones.
  • Going on test drives.
  • Quality Control checking the car.
  • Billing out jobs to be delivered.
  • Anything else is needed while at work to make sure our customers are happy.

Pay: $ $45.00 per hour

Expected hours: 40 per week

Benefits:
  • 401(k) matching
  • Dental Insurance
  • Paid time off
  • Vision insurance
Day range:
  • Monday to Friday
Shift:
  • 8 hour shift
Education:
  • High school or equivalent (Required)
Experience:
  • Automotive: 3 years (Required)
  • Customer Support & Client Services Managers: 3 years (Required)
  • Sales: 3 years (Required)
  • CCC1 management system: 3 years (Required)
License/Certification:
  • Driver's License (Required)
Work Location: In person