IS-Epic Principal Trainer I

This position will focus on training in the clinician space both onsite and virtually in Corvallis.

JOB SUMMARY/PURPOSE Participates within a team environment with the responsibility for providing Epic training in multiple applications. Serves as a subject matter expert for user workflows within Epic. Delivers instruction to workforce via classroom learning, orientation of new employees, coaching and mentoring to improve performance and evaluation of educational activities focusing on process improvement and automation opportunities (Including AI). Responsible for obtaining and maintaining knowledge of software functionality. DEPARTMENT DESCRIPTION Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Apps Delivery and Ops function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers. Our team includes the 24/7 service desk, application operations and implementation teams. EXPERIENCE/EDUCATION/QUALIFICATIONS Bachelor's degree (preferably in a related field) or equivalent experience required. Experience in Information Technology and/or technical training required. One (1) Epic certification/accreditation/proficiency required within six (6) months of hire. Experience and/or training with MS Office and media equipment required. Experience in multimedia tools/programs preferred. Experience and/or training in teaching distance and/or computer-based learning preferred. Experience in a healthcare environment preferred. KNOWLEDGE/SKILLS/ABILITIES Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data, and consider various options in the decision-making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues. Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling, and planning workday to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. Conflict Resolution: Ability to influence others to build consensus and gain cooperation. Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members to reach a mutually acceptable solution. Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers, and leadership. Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information. PHYSICAL DEMANDS Rarely
% of the time) Occasionally
% of the time) Frequently
% of the time) Continually
(67 – 100% of the time) CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0-20 Lbs

LIFT (Knee to chest: 24"-54" Lbs

BEND FORWARD at waist

LIFT (Waist to Eye: up to 54" Lbs

CARRY 1-handed, pounds

CARRY 2-handed, pounds

KNEEL (on knees) STAND

WALK - LEVEL SURFACE

REACH – Upward

ROTATE TRUNK Standing

PUSH (0-20 pounds force)

PULL (0-20 pounds force) SIT

ROTATE TRUNK Sitting

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist None specified

---