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Training Supervisor

3 months ago

Mays Landing, New Jersey, United States Exelon Services, Inc. Full time

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companiesAtlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION
Directs and is responsible for optimizing the practices, policies, and procedures to ensure delivery of the Electric Ops Training and OJT programs in a safe, reliable and efficient manner with the welfare of employees, customers, the public and shareholders in mind. Plans, directs, coordinates and supervises Crew Leaders, Demos and Apprentices/Helpers. Implements Company and departmental policies, initiatives, procedures & guidelines in order to satisfy corporate, business unit, municipal and regulatory requirements. Maintain and apply a working knowledge of the Exelon Management Model for business controls and meet management's expectation for conducting effective business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

PRIMARY DUTIES AND ACCOUNTABILITIES

  • Plan, coordinate, and direct craft employees engaged in the execution and delivery of scheduled training and OJT activities, to assure the highest levels of customer services and maintenance to achieve Exelon's safety, reliability and performance goals.
  • Promote and maintain an environment that fosters a high-performance culture and a learning organization. Serves as a change agent for business initiatives and assures the human element is understood and considered. Provides timely recognition of employee contributions. Provide coaching, training, and evaluate employee performance.
  • Facilitates open and honest communication with staff. Assures that upward communication is integrated into the process, including employee concerns and complaints. Develop methods to assess communication effectiveness and implement continuous improvement initiatives. Establish, maintain and improve relationships with other departments in Exelon.
  • Manage Union/management relationships and engage local union stewards to effectively facilitate the Collective Bargaining Agreement
  • Work within departmental budgets. Plan resource coverage, execute and evaluate training and OJT effectiveness directed at achievement of business plans and business unit objectives.
  • Manage large-scale training projects.
JOB SCOPE
This position supports various Supervisor Field Ops Training roles within Distribution Operations; OH progression / refresher, OES promotional, FLS Academy. Ideal skill set includes: Leadership, facilitation, training program instruction and program management experience, field processes & safety guideline knowledge and strong organizational and time management skills.

MINIMUM QUALIFICATIONS

4-7 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience 2-3 years internal supervisory experience (e.g., ComEd PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment Demonstrated leadership and communication skills in a high-performance culture. This position requires 24-hour on-call responsibility and varied work schedules as required by business needs. Minimum 2-year commitment in position required

PREFERRED QUALIFICATIONS
  • Bachelor's degree.
  • Extensive knowledge of the collective bargaining agreement and related procedures, policies and processes.
  • Minimum of 5 years experience in installation and testing of protective relaying, metering, automatic control, and data communications systems and capacitive control and protective equipment.
  • Ability to carry equipment up to 50lbs.
  • Ability to be certified in CPR and First Aid.
  • Meet company driving standards.
  • Working knowledge of Mathematics up and including Trigonometry.
  • Ability to apply AC/DC circuit theory and analysis in troubleshooting control systems.
  • Demonstrated ability to operate computer and associate relay software.
  • Support field work associated with OJT training.