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MC Patient Services Specialist-Medical
3 months ago
This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.
Major/Essential Functions
- Accumulate and distribute information for lay-ins and reminders. This includes checking and updating charts as well as updating electronic medical record.
- Monitor completion of related documentation. Report changes in information to necessary departments following treatment decisions.
- Manage Mental Health Caseload reminders in EMR.
- Create reminders for sick call and referral upon disposition.
- Responsible for accurate time clock usage according to procedure
- Schedules patients for appointments.
Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE
This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
- ONE TEAM unite and include diverse perspectives to achieve our mission
- KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude
- INTEGRITY be honorable and trustworthy even when no one is looking
- VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit
- BEYOND SERVICE create and deliver positive defining moments
- Comprehensive Benefits Package
- Training Provided
- Continuing Education
- Loan Forgiveness Program
- Retiree Insurance
- Paid Leave
- Leadership Program
- State Pension
Other duties as assigned or delegated by supervisor.
Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.
Preferred Qualifications
Computer Skills.
Electronic Medical Records (EMR) experience.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.
