Customer Service Representative

7 days ago

Winter Park, Florida, United States Automotive Services Network Full time
Job DescriptionJob DescriptionCustomer Service Representative- Holler Classic Family of Dealerships

Holler and Classic Family Collection of Dealerships, representing four new car brands and two used car superstores, operates on a one price concept where managers and associates embrace our negotiation free sales environment and a philosophy that the customer comes first.

Holler and Classic Family Collection of Dealerships is adding to our Team resulting in an immediate need for a strong candidate to fill a position in our Business Development Center.

The ideal candidate will be a self-starter with great communication and customer service skills. They must be able to engage the customer on the phone and speak clearly and concisely. Must be detailed oriented, and is responsible for answering all inbound calls and booking appointments based on maintenance schedule or issues per individual brand's requirements.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following:

  • Answers all incoming calls in a prompt, polite, professional manner, addressing inquiries or scheduling appointments or transferring them to the appropriate person or department quickly
  • Check for recalls and parts availability on every call
  • Responsible for obtaining customer data prior to arrival as well as refer to each customer's service history to see if they have missed a service
  • Follow up on "no shows" daily
  • Confirm next day appointments
  • Maintaining comprehensive and up to date knowledge of products
  • Make outbound calls (OBI) for service due/safety recalls/recommendations and special order part arrivals to maintain weekly expected quota
  • Follows all company policies and procedures
  • Provide exceptional customer service by treating guests with courtesy and respect.
  • Other duties may be assigned.

Minimum Qualifications:

  • Excellent oral and written communication skills
  • Strong computer skills, with the ability to manage multiple applications at once
  • Strong organizational and multi-tasking skills
  • Professional demeanor and appearance
  • Prior sales/customer service experience a plus
  • Ability to learn and operate within various computer programs.
  • Ability to work a flexible schedule including evenings, weekends and holidays
  • Reliable Transportation
  • Valid driver's license with acceptable driving record
  • Acceptable background and drug screening

Supervisory Responsibilities:

  • None

Job Type:

  • Full-Time

Pay

  • Starting at $15.00/hr

Full Time Benefits:

  • 401(k) & 401(k) Matching
  • Employee Assistance Program
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off After 6 months
  • Referral Program
  • Associate Discount Program

Schedule:

  • Ability to work a flexible schedule

Holler and Classic Family Collection of Dealerships is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or other legally protected characteristics. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We participate in the E-Verify program. Upon an applicant's request, Holler and Classic Family Collection of Dealerships will consider reasonable accommodation to complete the application process.

  • Customer Service Representative

    7 days ago

    Winter Garden, Florida, United States Circle K Stores, Inc. Full time

    Store : 14990 W Colonial Dr, Winter Garden, Florida 34787 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challen Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    7 days ago

    Winter Haven, Florida, United States Staff My Agency Full time

    Rob Semans - State Farm Agency, located in Winter Haven, FL is seeking a dedicated and skilled individual to join our team as a Customer Service Representative. This role prioritizes exceptional Customer Service within a reputable State Farm Agent establishment. Responsibilities: Manage incoming calls and welcome clients Build and maintain customer...

  • Customer Service Representative

    7 days ago

    Pinellas Park, Florida, United States Circle K Stores, Inc. Full time

    Store : 4900 Ulmerton Rd, Pinellas Park, Florida 33780 Availability Shift/ Days Part time Evenings Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challen Customer Service Representative, Customer Service, Representative, Retail, Service

  • Team Member/customer Service

    7 days ago

    Winter Park, Florida, United States SLS LT Holdings LLC Full time

    Overview:We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. If you have experience in the food industry and enjoy working in a fast-paced environment,...

  • Sales & Member Services Representative

    7 days ago

    Winter Park, Florida, United States Goldfish Swim School - Winter Park Full time

    If you love working with children and want to have a blast when you come to work, Goldfish is the place for you We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard...

  • HVAC Customer Service Representative

    7 days ago

    Fruitland Park, Florida, United States Munn's Air Conditioning & Heating Full time

    Job DescriptionJob DescriptionMunn's Air Conditioning & Heating in Fruitland Park, FL is looking to hire a full-time HVAC Customer Service Representative (CSR) to assist our customers over the phone. Do you enjoy helping others? Would you like to work with a company that provides a great work environment and compensates you well for your skills? If so,...

  • Marketing Representative

    7 days ago

    Winter Park, Florida, United States Amanda Chase Koenig - State Farm Agent Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Marketing Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter...

  • Customer Service Specialist

    7 days ago

    Winter Park, Florida, United States Family First Firm Full time

    Family First Firm is committed to delivering exceptional customer service and building long-lasting relationships with our clients. we are seeking a dedicated and enthusiastic Client Services Specialist to join our team and support our commitment to excellence in client satisfaction.We are seeking a dedicated and dynamic Client Service Specialist to join our...

  • Community Outreach Representative

    7 days ago

    Winter Park, Florida, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewardingThe Community Outreach...

  • Community Relations Representative

    3 weeks ago

    Winter Park, Florida, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewardingThe Community Relations...

  • Community Relations Representative

    4 weeks ago

    Winter Park, Florida, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewardingThe Community Relations...

  • Member Services Representative, Winter Park YMCA Family Center

    4 weeks ago

    Winter Park, Florida, United States YMCA of Central Florida Full time

    Position SummaryThe position is responsible for communicating with member/visitors in a highly professional manner; retaining membership, answering the telephone, answering member questions, and various clerical tasks as assigned.Our CultureOur mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening...

  • Registration Representative Celebration

    7 days ago

    Winter Park, Florida, United States AdventHealth Full time

    Registration Representative AdventHealth Sports Med & Rehab - CelebrationAll the benefits and perks you need for you and your family: Benefits and Paid Days Off from Day One Tuition Reimbursement Career Development Whole Person Wellbeing Resources Be part of a Team of Winning Care that supports: Orlando Magic, Tampa Bay Buccaneers, Daytona International...

  • Customer Support Representative II

    2 months ago

    Winter Haven, Florida, United States ADM Full time

    Job Description Customer Support Representative II - Winter Haven, FLThis is a full-time, non-exempt position.MAIN FUNCTION: The Customer Support Representative II (CSR II) position is an integral part of the Customer Care team and reports to the Director of Customer Care. The CSR II is responsible for the customer order process from entry to delivery and is...

  • Regional Outreach Representative

    3 weeks ago

    Winter Park, Florida, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewardingThe Regional Outreach...

  • Regional Outreach Representative

    4 weeks ago

    Winter Park, Florida, United States Full Sail University Full time

    If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewardingThe Regional Outreach...

  • Automotive Service Valet

    7 days ago

    Winter Park, Florida, United States Holler Hyundai Full time

    **Automotive Service Valet** Winter Park, FL **Automotive Service Valet - Holler Hyundai-Genesis** Holler and Classic Family Collection of Dealerships, representing four new car brands and two used car superstores, operates on a one price concept where managers and associates embrace our negotiation free sales environment and a philosophy that the customer...

  • Customer Service Associate Orange Park

    7 days ago

    Orange Park, Florida, United States Planet Fitness Full time

    Job Listing: Member Services Representative at Planet Fitness The Member Services Representative plays a key role in creating a positive experience for Planet Fitness members, prospective members, and guests through exceptional customer service. Essential Duties and Responsibilities: Greet and assist members, prospective members, and guests with a...

  • Guest Services On Call

    7 days ago

    Winter Park, Florida, United States Diocese of Orlando Full time

    As an integral part of San Pedro's team, the Guest Services / Security team member assures all guest service matters are addressed while maintaining a secure facility. The Diocese of Orlando four core values lay the foundation for the work performed by its employees. 1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of...

  • Member Services Representative

    7 days ago

    Orange Park, Florida, United States Planet Fitness Full time

    Shifts range from:Monday- Friday: 6AM-1PM, 10:30AM-2:30PM, 1PM-9PM, 230PM-9PMSaturday-Sunday: 6:30AM-2PM, 9AM-7PM, 2PM-7PMPLEASE ONLY APPLY IF YOU'RE AVAILABLE FOR THESE SHIFTS.Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness...