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Care Management Assistant

4 months ago


Warwick, Rhode Island, United States Kent Hospital Full time
Primary Function

The Care Management Assistant provides secretarial, clerical, and administrative support for the Care Management Department.


Collaborates with RN Care Managers and Clinical Social Workers to complete clerical/technical tasks required to maintain the appropriate continuum of care and discharge planning.


The incumbent is also responsible for communication of clinical information to providers and payers, referrals, and coordination of insurance review.


Provides administrative support regarding the Department's adherence to best practice standards, staff development initiatives, performance quality measures, and operational excellence.

Performs other job-related duties as requested.

Qualifications and Specifications

  • High school degree required. One year of college/business school preferred.
  • Two years of healthcare experience with background in medical terminology, or two years as a medical assistant, customer service representative, or registration representative required.


Care New England Health System (CNE) and its member institutions, are trusted organizations fueling medical research, attracting specialty-trained doctors, and offering renowned services and innovative programs to engage in important health discussions.

Americans with Disability Act Statement:

Applicants must be able to perform essential job-specific functions either unaided or with reasonable accommodation, determined by the organization.


EEOC Statement:
Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement:

Employee must conduct themselves in line with the ethical standards of the organization including hospital policy, mission, vision, and values.


  • Must possess strong analytical and organizational skills. Must be a self-starter with attention to detail. Must maintain confidential records and effective correspondence.
  • Must have knowledge of computer software, including Word, Excel, and Power Point.
  • Must have excellent interpersonal and communication skills and be proficient in the English language.
  • Must possess tact and relate well with health professionals and the public.