Claims Ops Director

2 weeks ago


Montebello, California, United States AltaMed Health Services Full time
At AltaMed, we don't just serve our communities, we are part of them.

We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.

And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels us to keep moving forward.
Job Overview

The Director, Claims position has overall responsibility and accountability for all aspects of claims operations while effectively and efficiently delivering and enhancing the claims processing experience.

This position is responsible for overseeing the daily claims, including timely and accurate processing of specialty claims for managed care members.

The Director will leverage experience and integrate various components of cross-functional business decisions to continuously improve claims' processes and procedures.

This position oversees the claims inventory by setting, evaluating, and monitoring the claims inventory baseline and examiner productivity metrics to ensure the timely and accurate processing of claims in compliance with regulatory requirements and organizational expectations.

This position will participate in various forums, company initiatives, and other internal/external workgroups to support Claims integrity. Directs all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.

Additional responsibilities include supervision and training of department staff, compliance with health plan and governmental regulations and standards, coordinating and overseeing health plan audits, and generations of management reports for fiscal and productivity analysis.


  • Bachelor's degree or equivalent required.
  • Minimum of 8 years of experience in the areas of managed care Health Care Claims management required.
  • Minimum of 2 years of prior supervisory experience also required.
  • Must be highly collaborative and maintain a consultative style with ability to establish credibility quickly with all levels of management across multiple functional areas.
  • Must be able to present findings to various levels of management, across all organizations.
Benefits & Career Development
Medical, Dental and Vision insurance
403(b) Retirement savings plans with employer matching contributions
Flexible Spending Accounts
Commuter Flexible Spending
Paid Time Off & Holidays
Paid CME Days
Malpractice insurance and tail coverage
Tuition Reimbursement Program
Corporate Employee Discounts
Employee Referral Bonus Program
Pet Care Insurance
About Us

Quality Care Without Exception

Bold decisions and innovative thinking have helped AltaMed become the nation's largest network of community-based primary care facilities and senior care programs.

We are

Joint Commission

accredited health system focused on preventative medicine and the elimination of health care disparities throughout Southern California.

At AltaMed, we empower over 4,000 employees in medicine, nursing, social work, dentistry, mental health, and health administration to work boldly – bringing their best ideas and greatest strengths to our facilities every day – and to live brilliantly, applying that same energy and purpose to their lives and communities outside.

Explore our opportunities throughout Los Angeles and Orange counties and take your career to the highest level.

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