Current jobs related to Managing Director, Community Banking - Conshohocken Pennsylvania - Firstrust Bank


  • Conshohocken, Pennsylvania, United States Firstrust Bank Full time

    Job SummaryWe are seeking a highly experienced and results-driven Director of Business Banking to lead our Business Banking Division. As a key member of our leadership team, you will be responsible for driving business growth, developing strategic plans, and leading a team of Business Development Managers and Relationship Managers.Key ResponsibilitiesDevelop...


  • Conshohocken, Pennsylvania, United States Firstrust Bank Full time

    Job Title: Client Services ManagerFirstrust Bank is seeking a highly skilled Client Services Manager to join our Commercial Banking Division. As a key member of our team, you will be responsible for ensuring exceptional client service and driving business growth through effective commercial loan processing.Key Responsibilities:Develop and maintain strong...


  • Conshohocken, Pennsylvania, United States FIRSTRUST SAVINGS BANK Full time

    Job Title: Client Services ManagerFirstrust Bank is seeking a highly skilled Client Services Manager to join our Commercial Banking Division. As a key member of our team, you will be responsible for ensuring that all client service issues are handled in an expeditious manner, upholding the highest standards of service excellence.Key Responsibilities:Assist...


  • Abington, Pennsylvania, United States Fulton Bank Full time

    About the RoleFulton Bank is seeking a highly skilled and experienced Financial Center Director to lead our 1408 Old York Financial Center in Abington, PA, Montgomery County.Key ResponsibilitiesLead and manage the operations, staff, and business performance of the designated Financial Center location.Develop and implement the Center's sales and service plans...


  • Wilkes-Barre, Pennsylvania, United States Community Bank System, Inc. Full time

    Overview:At Community Bank System, Inc. (CBSI), we pride ourselves on delivering exceptional, personalized financial services and products to our clients. Our retail division, Community Bank, N.A., operates over 230 customer facilities across various regions. In addition to retail banking, we provide a range of services including wealth management,...


  • Pennsylvania, United States Huntington National Bank Full time

    Job Summary:Huntington National Bank is seeking a highly skilled Senior Risk Manager, Private Banking to oversee and administer operational and regulatory risk strategy programs for a major business segment and/or region with significant control.Key Responsibilities:Evaluate the effectiveness of internal controls and risk management processes.Direct...

  • Community Director

    5 days ago


    Conshohocken, Pennsylvania, United States Jones Street Residential Full time

    Job OverviewJones Street Residential is seeking a highly skilled Community Manager to oversee the day-to-day activities of our properties. As a key member of our team, you will be responsible for achieving financial, operational, and business objectives while providing exceptional customer service to our residents.Key ResponsibilitiesLead by example and...

  • Senior Risk Manager

    1 week ago


    Pennsylvania, United States Huntington National Bank Full time

    Job SummaryHuntington National Bank is seeking a highly skilled Senior Risk Manager to join our Private Banking team. As a key member of our risk management team, you will be responsible for overseeing and administering operational and regulatory risk strategy programs for a major business segment and/or region with significant span of control.Key...

  • Senior Risk Manager

    3 weeks ago


    Pennsylvania, United States Huntington National Bank Full time

    Job Summary:Huntington National Bank is seeking a highly skilled Senior Risk Manager to join our Private Banking team. As a key member of our risk management team, you will be responsible for overseeing and administering operational and regulatory risk strategy programs for a major business segment and/or region with significant span of control.Key...

  • Senior Risk Manager

    2 weeks ago


    Pennsylvania, United States Huntington National Bank Full time

    {"Job SummaryHuntington National Bank is seeking a Senior Risk Manager to join our Private Banking team. As a key member of our risk management team, you will be responsible for overseeing and administering operational and regulatory risk strategy programs for a major business segment and/or region with significant span of control.Key Responsibilities*...


  • Conshohocken, Pennsylvania, United States FiOptix Full time

    Job DescriptionJob Title: Director of Risk Management & SafetyDepartment: Risk ManagementReports To: Chief Executive OfficerFLSA Status: ExemptJob Summary:The Director of Risk Management & Safety is responsible for planning, organizing, implementing, and directing the activities of the Company's Risk Management and Safety Programs. This position is...

  • Portfolio Manager III

    3 weeks ago


    Conshohocken, Pennsylvania, United States Firstrust Bank Full time

    About the RoleFirstrust Bank is seeking a highly skilled Portfolio Manager III to join our team. As a key member of our credit risk management team, you will be responsible for ensuring the integrity of our portfolios while sustaining profitability and accurately assessing risk.Key ResponsibilitiesMonitor and maintain Service Level Agreements, regulatory...

  • Portfolio Manager IV

    2 weeks ago


    Conshohocken, Pennsylvania, United States Firstrust Bank Full time

    About the RoleFirstrust Bank is seeking a highly skilled Portfolio Manager IV to join our team. As a recognized expert in credit and risk administration, you will be responsible for exercising sound judgement in credit and risk administration.Key ResponsibilitiesMonitor and maintain Service Level Agreements, regulatory compliance requirements, and Bank's...


  • Conshohocken, Pennsylvania, United States Firstrust Bank Full time

    Senior Management OpportunityFirstrust Bank seeks a seasoned professional to lead the development and management of our expansion activities in Southern New Jersey. As a key member of our senior management team, you will work closely with the Chief Banking Officer to drive business growth, expand and retain banking relationships, and develop strategic...


  • Philadelphia, Pennsylvania, United States City of Philadelphia Full time

    About the RoleThe City of Philadelphia is seeking a highly skilled and experienced Strategic Communications Director to join our team. As a key member of our leadership team, you will be responsible for developing and implementing strategic marketing and communications plans to advance the City's brand identity and broaden awareness of its programs,...


  • Reading, Pennsylvania, United States Tompkins Community Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Manager Assistant to join our team at Tompkins Community Bank. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, leading a team of banking professionals, and driving business growth.Key ResponsibilitiesLeadership and Team...


  • Reading, Pennsylvania, United States Tompkins Community Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Manager Assistant to join our team at Tompkins Community Bank. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, leading a team of banking professionals, and driving business growth.Key ResponsibilitiesLeadership and Team...


  • Conshohocken, Pennsylvania, United States FirstService Residential Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as an Assistant Community Manager at FirstService Residential. As a key member of our community association team, you will provide exceptional support to our management team and deliver outstanding customer service to our clients and vendors.Key...


  • Conshohocken, Pennsylvania, United States FirstService Residential Full time

    Job SummaryWe are seeking a highly organized and customer-focused Assistant Community Manager to provide exceptional support to our management team and deliver outstanding service to our community association clients and vendors.Key ResponsibilitiesProvide exceptional customer service to clients and vendors, responding to inquiries and resolving questions or...


  • conshohocken, United States FirstService Residential Full time

    As an Assistant Community Manager at Grande at Riverview in Conshohocken, you will provide support to management in the overall operations of Community Association business and deliver exceptional customer service to owners, residents, clients and vendors.Your Responsibilities:Provide exceptional customer service to clients and vendors at all timesRespond to...

Managing Director, Community Banking

4 months ago


Conshohocken Pennsylvania, United States Firstrust Bank Full time

Objective:


The Managing Director of Community Banking will provide overall leadership and strategic direction for Retail Distribution Channels such as the development and execution of initiatives related to the Bank's markets & locations, the integration of technology into the branch network, and the establishment of goals to achieve strong sales, branch operations, and customer call center performance.

This senior leader plays a pivotal role in the overall strategic direction and leadership by overseeing the planning, directing, organizing, and leadership of community banking branch managers, operations and support team and call center.

This leader will also develop sales programs and exceptional customer service to drive branch profitability, customer retention, talent development, and efficient channel delivery, leveraging technology and innovation appropriately.

Firstrust Bank is an Affirmative Action Contractor and is an Equal Opportunity Employer.

Minority/Female/Disabled/Veteran

Responsibilities/Duties:
Develop long-term strategic plans and initiatives to achieve business goals, including market penetration, customer acquisition, and revenue growth.


Lead and develop the branch and call center teams in order drive exceptional performance, achievement of goals, talent development and execution of the distribution channel plans of the Bank.

Conduct comprehensive market analysis to identify opportunities for expansion and growth.

Evaluate market presence and recommend adjustments to optimize performance and market position.

Stay abreast of emerging technologies affecting branch banking; evaluate opportunities for reinventing the branch experience.

Strengthen and enhance the sales culture to drive profitability and customer retention.


Grow and develop a diverse staff through formalized hiring and training to represent the markets in which Firstrust does business.


Instill a strong customer service acumen in all branch managers and call center managers; and support them in the training and development of their teams; and ensure Magic Training behaviors and concepts are embedded in service orientation.


Lead, drive, and manage business development for consumer and small business products including terms, conditions, pricing, and targets of sales efforts.

Oversee sales incentive programs for the Retail Division with clear goals to drive business and exceed company objectives.


Develop strategies with key stakeholders in other divisions including Business Banking, Operations, Risk, Marketing, Wealth Management, Mortgage and Commercial Banking to achieve enterprise-wide goals.

Own direct P&L responsibility by building and maintaining a successful budget.

Oversee and ensure the physical branches are held to bank standards including maintenance, design, improvements, and ongoing appearance. Identify new potential markets and locations for strategic review.


Demonstrate community involvement by participating in community activities, groups, and boards for networking and business development opportunities to align professional and Firstrust Branding.

Ensure that the bank polices, and standard operating procedures are consistently and uniformly applied by all employees.


Resolve staffing issues by partnering with assigned human resource business partner to ensure resolution is within established procedures and guidelines.


Evaluate performance on a consistent basis, providing counseling and guidance as needed; prepare formal written performance appraisals annually, recommending salary and bonuses as appropriate.

Assists in the development of new business for Firstrust. Is alert to expressed customer/prospect needs to suggest appropriate services. Directs customers to appropriate person to establish business relationships.

Essential Functions:
Prolonged periods sitting at a desk and working on a computer.

Must be able to talk, see, hear, and write.

Knowledge - Skills & Abilities:

Education:
Bachelor's Degree Preferred in Business Management, or Administration or Finance. Master's degree / Wharton School of Banking a plus


Ten (10) to fifteen (15) years of comparable experience managing a retail banking function in a commercial or community bank.


Ten (10) plus years of progressive leadership experience with large teams in setting vision, acting as a change agent and a big picture thinker.

Strong delegation and team building skills with the ability to support a team and the team's work embracing ownership, accountability, and responsibility


Executes with strong emotional intelligence by demonstrating critical thinking, resolving conflicting workplace issues calmly and functions as a resilient leader.


Ability to establish and maintain effective working relationships at the senior management level and across all levels of the organization; is able to work as part of this team to ensure that all decisions are made and implemented across the organization effectively.

Deep understanding of banking products is required. Understanding of banking processes and end-to-end knowledge of banking interlinked systems.

Exposure to digital business models like e-commerce, B2B, B2C marketplaces is desirable.

Experience with salesforce or other banking technologies

Exceptional written and verbal communication skills and ability to forge strong partnerships across the Bank.

Extensive experience with business development

Experience with Microsoft Office and Teams.

Hybrid schedule