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Branch Manager Assistant

2 months ago

Reading Pennsylvania, United States Tompkins Community Bank Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager Assistant to join our team at Tompkins Community Bank. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, leading a team of banking professionals, and driving business growth.

Key Responsibilities
  • Leadership and Team Management: Direct and supervise a team of banking professionals to ensure excellent customer service and achieve business objectives.
  • Customer Service: Provide exceptional customer service to business and consumer clients, responding to their needs and resolving issues in a timely and professional manner.
  • Business Development: Assist in the development and implementation of business growth strategies, including sales and marketing initiatives.
  • Operations Management: Oversee the day-to-day operations of the branch, ensuring compliance with bank policies and procedures.
  • Reporting and Analysis: Prepare and analyze reports to track business performance and identify areas for improvement.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Minimum of three years' experience in a related banking or management position.
  • Skills: Excellent interpersonal and communication skills, with the ability to lead and motivate a team.
  • Knowledge: Thorough knowledge of banking products and services, as well as operating policies and procedures.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • 401(k) Match and Profit Sharing: Retirement savings plan with employer match and profit sharing.
  • Paid Time Off and Holidays: Generous paid time off and 11 holidays per year.
  • Tuition Reimbursement: Assistance with education expenses.
  • Free Parking: Convenient parking facilities.