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Live Chat Assistant
3 months ago
CARRIERE HVAC-ELECTRIC INC is a leading provider of HVAC and electrical services, committed to delivering exceptional customer service and high-quality solutions to our clients. We are seeking a Remote Live Chat Assistant to join our team and assist our customers through online chat.
Job Description:
We are looking for a Remote Live Chat Assistant to provide support to our customers through our online chat platform. The ideal candidate should have excellent communication skills, be customer-oriented, and have a strong willingness to learn. This is an entry-level position with opportunities for growth within the company.
Responsibilities:
Engage with customers through live chat to provide assistance with inquiries, technical issues, and product information.
Respond promptly to customer inquiries with a friendly and professional attitude.
Escalate complex issues to the appropriate department or team member for resolution.
Maintain a positive and empathetic attitude towards customers.
Keep accurate records of customer interactions and transactions.
Stay up-to-date on product knowledge and company information.
Requirements:
High school diploma or equivalent.
Excellent written and verbal communication skills.
Customer service experience is a plus but not required.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Tech-savvy with the ability to learn new software systems quickly.
Ability to work independently and as part of a team.
Reliable internet connection and a quiet workspace.
Benefits:
Competitive salary based on experience.
Opportunities for career growth and advancement within the company.
Flexible work schedule.
Remote work environment.
Training and development opportunities.
Health benefits package.
Paid time off and holidays.
If you are looking to start your career in customer service and have a passion for helping others, we would love to hear from you. Join our team at CARRIERE HVAC-ELECTRIC INC as a Remote Live Chat Assistant and help us provide top-notch service to our customers. Apply today
Available shifts and compensation: We have available shifts all days of the week. Compensation is $ $60.00/hour.
About Carriere HVAC-Electric Inc: Carriere HVAC-Electric Inc is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at
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