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Analyst, Accounts Receivable
7 days ago
About the Team
Zillow Group Billing, eCommerce & Customer Payments team is a customer-facing finance team with a focus on optimizing cash flow, enhancing revenue, promoting financial risk management, and supporting business growth through operational processes.
About the Role
Join our Accounts Receivable team as an Analyst responsible for improving operational efficiency within the Small to Medium Business (SMB) segment. You will work closely with the manager of SMB Accounts Receivable to drive performance and provide guidance to offshore vendor teams.
This role demands a dedicated individual with a track record of driving process improvements independently. You will handle complex AR issues, reduce bad debt, and serve as a backup to the Manager of Accounts Receivable.
Responsibilities:
- Act as a subject matter expert for Zillow's business units
- Collaborate to enhance process efficiency
- Lead operational projects for accuracy and productivity
- Resolve complex AR issues
- Provide support to internal and external partners
- Conduct financial health assessments
- Generate reports on collection performance
- Lead meetings with Senior Leadership
- Mentor junior team members
Who You Are
- Hold a degree in Finance, Accounting, or Business Administration
- Lead operational projects and streamline processes
- Collaborate with cross-functional teams
- Understand accounting principles and past-due accounts
- Proficient in Microsoft 365, Google Docs, SalesForce, Zuora, and HighRadius
- Strong analytical and problem-solving skills
- Effective communication and leadership abilities
Get to Know Us
Zillow is revolutionizing the real estate industry, helping people achieve their dream of home ownership. With a focus on digital solutions and exceptional customer experiences, we are making home buying, selling, financing, and renting easier. Join our team to be part of shaping the future of real estate and making home ownership a reality for more individuals.
At Zillow, we value innovation, equity, and a supportive work environment. We offer comprehensive benefits including medical, dental, vision, life insurance, parental leave, retirement contributions, and flexible time off. Explore our inclusive culture and join us in redefining the real estate experience. Visit our website for more information about our exciting journey.
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